Publications and other documents
Click here for ordering, and a complete list of Commission publications
- Complaints Process Brochures (2008)
- HREOCA reports (1996 - 2008)
- 'Speak up' and 'We Listen' postcards (2007)
- Work out your rights (2006)
- Conciliation Register
- Pathways to Resolution DVD
- Papers by the Complaints Unit
- Charter of Services
