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New Commission video/DVD puts people on 'Pathways to resolution'

Commission Commission – General

Tuesday 2 March 2004

New Commission video/DVD
puts people on 'Pathways to resolution'

President John von Doussa QC has
today launched a new Commission video/DVD titled 'Pathways to resolution:
The conciliation process of the Human Rights and Equal Opportunity Commission'.

"An important role of the Commission
is to administer Australia's federal human rights and anti-discrimination law.
These laws allow people to make complaints to the Commission, for example, if
they feel they have been treated unfairly because they are a person of a particular
race or sex, or they have a disability," the President said.

"This video/DVD provides useful information
about the conciliation process for people who have made, or are thinking about
making a complaint to the Commission and people or organisations that have had
complaints made against them."

As well as providing an overview
of the complaint process, the resource:

  • outlines the various forms the
    conciliation process may take
  • explains the role of the conciliator
  • outlines how parties should prepare
    and approach conciliation, and
  • with reference to an example case
    study, walks viewers through the various stages of a face-to-face conciliation
    meeting.

Developed in conjunction with Job
Watch
and with the assistance of Employers First, this 20-minute
resource is available in both video and DVD format and is free to non-profit
organisations (limit one copy) and $30 for others.

"The conciliation process of the
Human Rights and Equal Opportunity Commission is a fair, inexpensive and informal
way to resolve complaints. I hope individuals and organisations use this resource
to set them on a pathway to resolution," the President said.

Media contact: Paul Oliver
(02) 9284 9880 or 0408 469 347

Last
updated 2 March 2004.