T.R.U.S.T. poster - Police helping reduce hatred in the community
Police helping to reduce hatred in the community
Treat all reports of racial and religious hatred seriously and fairly; listen carefully to the victim.
Allay their fears.
Record all reported incidents and offences on COPS using the associated factors screen to show
prejudice as a motivation. Investigate all hate crimes.
Understand the impact of hate incidents on the victim, their family and on the community. Use
an interpreter if you need to and arrange victim support through relevant Liaison Officers in
your Crime Management Unit.
Supply the victim with the contact details of the Australian Human Rights
Commission and the Anti-Discrimination Board and encourage them to lodge a complaint, if
relevant.
Train everyone in your Command to take hate incidents seriously and remember to record,
investigate and refer.
Who to refer a victim to?
In addition to investigating criminalmatters,please refer anyone who has experienced or witnessed discrimination
or vilification to:
National
Australian Human Rights Commission
Complaints info line 1300 656 419
TTY: 1800 620 241 (toll free)
Fax (02) 9284 9611
newcomplaints@humanrights.gov.au
A complaint can be made in any language
(call 131450)
www.humanrights.gov.au
New South Wales
Anti Discrimination Board
Enquiry line
(02) 9268 5544 orTTY (02) 9268 5522
Or 1800 670 812 (toll free)
Fax (02) 9268 5500
A complaint can be made in any language.
www.lawlink.nsw.gov.au/adb
For further information on prejudice-motivated crime,
visit the Cultural Diversity Knowledge Map on the Intranet
or contact the NSWPF Cultural Diversity Team on Eaglenet
29543 or by email at #cdt. You can also contact the
Community Contact Unit,Counter Terrorism and Special
Tactics Command on Eaglenet 69289.
Produced by the Australian Human Rights Commission in partnership with the NSW Police Force
