Seeking Support - Counselling and Support Services
Access a list of free counselling and support services for people affected by unlawful behaviours at work, with contacts across Australia.
Counselling and mental health services
If you, or someone else, is in immediate danger you should call the police on 000. If you have experienced sexual assault and feel you would like to make a report to the police, click here for the relevant state and territory police contacts. If there is no immediate danger but you or someone else needs police assistance, phone 131 444.
If you need an interpreter, call the Telephone Interpreter Service (TIS) on 131 450. If you are deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you. For support options visit the National Relay Service website.
Free and confidential counselling and mental health support services
Lifeline
Beyond Blue
Available 24/7 for brief counselling. Online counsellors at Webchat Support Service.
Ph: 1300 224 636
Beyond Blue Website
Suicide Call Back Service
Nationwide service providing 24/7 phone and online counselling.
Ph: 1300 659 467
Suicide Call Back Service Website
13 Yarn
24/7 culturally safe crisis support for Aboriginal and Torres Strait Islander people.
Ph: 13 92 76
13 Yarn Website
Blue Knot National Counselling and Referral Service – Disability
Contact for emotional support or ask to be connected to a counsellor near you. Available 9.00 am to 6.00 pm weekdays, and 9.00 am to 5.00 pm on weekends and national public holidays.
Ph: 1800 421 468
Blue Knot Website
MensLine Australia
Headspace
ReachOut
A leading provider of specialist support for young people on the journey towards better mental health. Designed with – and specifically for – young people, ReachOut is 100% online, anonymous and confidential.
ReachOut Website
Counselling Services for Culturally and Linguistically Diverse Communities
National services
Embrace Mental Health
Embrace Mental Health Website
New South Wales
Transcultural Mental Health Centre
Operates Monday to Friday between 9.00 am and 4.30 pm.
Ph: 1800 648 911(Transcultural Mental Health Line)
Transcultural Mental Health Centre Website
Queensland
Queensland Transcultural Mental Health Centre
Ph: 1800 188 189
Queensland Transcultural Mental Health Centre Website
South Australia
CAASSA (Community Access and Services South Australia)
Ph: (08) 8447 8821 (Monday – Thursday)
CAASSA Website
Sexual harassment and sexual assault support services
Most specialist services are state and territory based. Many of these services offer 24-hour support for anyone impacted by sexual assault (including friends, families and supporters).
National services
1800 RESPECT
If you have experienced sexual assault or sexual harassment and feel you would like to speak to someone for support or information, 1800 RESPECT can provide counselling 24-hours a day, 7 days a week.
Ph: 1800 737 732
1800 Respect Website
ACT
Canberra Rape Crisis Centre
Crisis Line: (02) 6247 2525 (7 am – 11 pm every day)
Canberra Rape Crisis Centre Website
Northern Territory
Sexual Assault Referral Services (SARC)
Alice Springs Ph: (08) 8955 4500; 0401 114 181 (after hours)
Darwin Ph: (08) 8922 6472 (available 24/7)
Katherine Ph: (08) 8973 8524
Tennant Creek Ph: (08) 8962 4361
SARC Website
Tasmania
Statewide 24 hour crisis response
Ph: 1800 MYSUPPORT (1800 697 877)
Sexual Assault Support Services (Southern Tasmania)
Ph: (03) 6231 0044 (available 24/7)
Sexual Assault Support Services Website
Laurel House
Ph: (03) 6334 2740 (Northern Tasmania) (available 24/7)
Ph: (03) 6431 9711 (North West Tasmania) (available 24/7)
Laurel House Website
Victoria
Sexual Assault Crisis Line
Crisis Line: 1800 806 292 (available 5.00 pm – 9.00 am weeknights, 24 hours on weekends)
Centres Against Sexual Assault (CASA)
CASA Website
Western Australia
Sexual Assault Resource Centre (SARC)
Ph: (08) 6458 1828 (crisis line available 24/7, counselling appointments available from 8.30 am 4.30 pm)
Country areas: 1800 199 888
SARC Website
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Counselling and Support Services Resource
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Note: The information contained in this factsheet, including contact details and links, is current at time of drafting (August 2023).
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