Guidance Resource: AI and Discrimination in Insurance
Access guidance on identifying and preventing discrimination when artificial intelligence is used in insurance underwriting and claims decision-making
Summary
Guidance on AI and discrimination in the insurance sector.
Guidance Resource: AI and Discrimination in Insurance
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- DOCX download 4.8 MB
Guidance resource
The Actuaries Institute and the Australian Human Rights Commission have partnered to produce this Guidance Resource on Artificial Intelligence (AI) and Discrimination in Insurance Pricing and Underwriting (the Guidance Resource).
AI promises faster and more intelligent decision-making. However, the use of AI carries with it certain risks, including the risk of discrimination.
Discrimination in AI
At the federal level, unlawful discrimination is prohibited by several key pieces of legislation. Yet there is recognition in most of these pieces of legislation that discrimination by insurers will not be unlawful in certain circumstances, broadly when it is reasonable and based on actuarial or statistical data.
The Guidance Resource provides information on:
- the key pieces of legislation
- the risks of discrimination arising from the use of AI
- how to mitigate these risks.
The Guidance Resource provides practical guidance for insurers on complying with the relevant legislation, as addressed in the resource, when using AI for insurance pricing and underwriting.