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Disability Rights29 June 2015Publication
Overlooked Consumers – Australians with Disabilities and Older People
Every day, one in five Australians experiences difficulties or frustrations in performing everyday tasks with everyday things, such as consumer electronics and appliances. As technology develops, an increasing proportion of products are inaccessible to people with a range of different disabilities. These one-in-five Australians are what the author terms the ‘overlooked consumers’. -
Complaint Information Service14 December 2012Publication
"Facilitator or Advisor?: A discussion of conciliator intervention in the resolution of disputes under Australian human rights and anti-discrimination law" (2004)
State and federal anti-discrimination & human rights law in Australia, as in many other countries2, provides for the resolution of complaints of discrimination and breaches of human rights by a process of conciliation. Conciliation is an alternative dispute resolution mechanism for parties to complaints in that it is an 'alternative' to more formal determination of the dispute by a court or… -
Aboriginal and Torres Strait Islander Social Justice10 April 2013Publication
Draft guidelines: Ensuring income management measures compliancy
The Commission has issued these draft guidelines to provide practical assistance to Parliament and the Government in designing and implementing income management measures that protect human rights and are consistent with the RDA. They are also intended to increase awareness among affected communities about the application of the RDA to income management regimes.