Pathways to Resolution: The conciliation process of the Human Rights and Equal Opportunity Commission.
"An important role of the Commission is to administer Australia's federal human rights and anti-discrimination law. These laws allow people to make complaints to the Commission, for example, if they feel they have been treated unfairly because they are a person of a particular race or sex, or they have a disability," the President said.
"This video/DVD provides useful information about the conciliation process for people who have made, or are thinking about making a complaint to the Commission and people or organisations that have had complaints made against them."
The Pathways to Resolution program
As well as providing an overview of the complaint process, the resource:
- outlines the various forms the conciliation process may take
- explains the role of the conciliator
- outlines how parties should prepare and approach conciliation, and
- with reference to an example case study, walks viewers through the various stages of a face-to-face conciliation meeting.
Speakers in the Pathways to Resolution program include:
-
John von Doussa QC - President, HREOC
-
Conciliator: Paula Gonzalez - Conciliation Officer, HREOC
-
Employee Advocate: Zana Bytheway - Executive Director, Job Watch
-
Employer's Advocate: Kim Heath - Employers First
Preview Pathways to Resolution
The following clips are available for download in Windows Media format.
 |
Clip 1 - Pathways
to Resolution A brief introduction to the Pathways to Resolution program and HREOC's Conciliation Process |
 |
Clip 2 - What types of
Complaints are made to the Human Rights and Equal Opportunity Commission? |
 |
Clip3 - What happens when
a complaint is made to the Human Rights and Equal Opportunity Commission? |
 |
Clip 4 - The Conciliation
Process and the role of the Conciliator |
Please note:
- For further information on Windows Media format or to obtain Windows Media Player visit: http://www.microsoft.com/windows/windowsmedia/download/default.asp
- These clips include captioning to enhance their accessibility. The Pathways to Resolution Video and DVD are both available in captioned formats
ORDERING Pathways to Resolution
Running Time: 20-minutes
Format: VHS Video (captioned copies available on request)
and DVD formats
Cost: Free (limit one copy)
and $30 for additional copies.
Click here to download:
Developed by
the Human Rights and Equal Opportunity Commission
in conjunction with Job Watch and with the assistance of Employers First
