Resolved complaint (7) about disability discrimination in education
Learn how a complaint (7) about disability discrimination in education was resolved through conciliation.
Summary
- Year: 2021
- Relevant Act: Disability Discrimination Act
- Grounds: Disability; Unlawful to contravene Disability Standards
- Area(s): Disability Standards; Education
- Settlement terms:
- Adjustments provided
About the complaint
The complainant is legally blind and was studying at the respondent university. She alleged reading material was not provided to her in a format accessible to her.
On being advised of the complaint, the university indicated a willingness to participate in conciliation to try to resolve the complaint.
The complaint was resolved with an agreement that the university convert all materials available in PDF format to Word format, which is accessible to the complainant using screen reading software.
Guidance on the use of these summaries
This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.
These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.
Please note:
- all complaints are de-identified
- complaints are resolved on a 'without admission of liability' basis
- some content may include confronting or offensive language.
