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Resolved complaint (11) about sex discrimination in goods, services and facilities

Learn how a complaint (11) about sex discrimination in goods, services and facilities was resolved through conciliation.

Sex and gender Conciliation register entry

Summary

  • Year: 2021
  • Relevant Act: Sex Discrimination Act
  • Grounds: Sex
  • Area(s): Clubs/incorporated associations; Goods, services and facilities
  • Settlement terms:
    • Policy change/Change in practice

About the complaint

The complainant alleged the respondent golf club discriminated against her on the basis of sex by removing early morning tee off timeslots for a women's golf competition while not doing so for the equivalent men's gold competition. She also alleged she was victimised for the raising the issue with the club.

The club said that the decision to remove the early tee off time slots for the women's golf competition was based on the financial and practical needs of the club. 

The complaint was resolved with an agreement that the golf club reinstate the early morning tee off time slots for the women's competition, and that a review of these time slots would be conducted at the conclusion on the golfing competition season. 

Guidance on the use of these summaries

This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.

These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.

Please note:

  • all complaints are de-identified
  • complaints are resolved on a 'without admission of liability' basis
  • some content may include confronting or offensive language.

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