Skip to main content

Resolved complaint (73) about disability discrimination in education

Learn how a complaint (73) about disability discrimination in education was resolved through conciliation.

Disability rights Conciliation register entry

Summary

  • Year: 2023
  • Relevant Act: Disability Discrimination Act
  • Grounds: Disability
  • Area(s): Disability Standards; Education
  • Settlement terms:
    • Apology - private
    • Compensation
    • Anti-discrimination/EEO policy developed
  • Settlement amount: $15,000

About the complaint

The complainant's daughter has Autism Spectrum Disorder and communication difficulties. The complainant alleged the respondent private school declined her daughter's application for enrolment and would not provide adjustments to accommodate her daughter's disability.

The school claimed it requested additional information about the complainant's daughter's disability, which was not provided. The school said it made the complainant's daughter an offer of enrolment but this was not accepted before the offer expired.

The complaint was resolved with an agreement that the school write to the complainant expressing regret for the events giving rise to the complaint, pay her $15,000 and update its policies on the enrolment and support of students with disability.

Guidance on the use of these summaries

This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.

These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.

Please note:

  • all complaints are de-identified
  • complaints are resolved on a 'without admission of liability' basis
  • some content may include confronting or offensive language.

Guides

Conciliation: How it works

Complaints
Guide
17 November 2025

Age discrimination complaints

Complaints
14 December 2012

Disability discrimination complaints

Complaints
Guide
6 May 2026

Racial discrimination complaints

Complaints
Article
14 December 2012

Sex discrimination complaints

Complaints
Guide
17 November 2025

Have a question about discrimination or sexual harassment? Want to know more about human rights? Contact us if you need help.

Contact us
Subscribe to our mailing list to join a community of human rights advocates, and stay in the loop about our latest updates.