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Resolved complaint (81) about disability discrimination in education

Learn how a complaint (81) about disability discrimination in education was resolved through conciliation.

Disability rights Conciliation register entry

Summary

  • Year: 2024
  • Relevant Act: Disability Discrimination Act
  • Grounds: Disability
  • Area(s): Disability Standards; Education
  • Settlement terms:
    • Apology - private
    • Compensation
    • Education
  • Settlement amount: $5,000

About the complaint

The complainant's son has a rare chromosomal disorder and is non-ambulatory and non-verbal. She alleged the respondent private school declined her son's application for enrolment on the basis that it considered his disability could not be accommodated in a mainstream environment.

The school denied any discrimination and indicated a willingness to try to resolve the complaint by conciliation.

The complaint was resolved with an agreement that the school pay the complainant $5,000 as general damages. The school apologised to the complainant for her experience and agreed to convey the complainant's concerns about the nature of communications between the school and parents seeking to enrol children with disability as a senior leadership meeting.

Guidance on the use of these summaries

This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.

These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.

Please note:

  • all complaints are de-identified
  • complaints are resolved on a 'without admission of liability' basis
  • some content may include confronting or offensive language.

Guides

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Guide
17 November 2025

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