Resolved complaint (95) about disability discrimination in employment
Learn how a complaint (95) about disability discrimination in employment was resolved through conciliation.
Summary
- Year: 2024
- Relevant Act: Disability Discrimination Act
- Grounds: Disability
- Area(s): Employment
- Settlement terms:
- Employment - adjustments provided
- Employment - reinstated
About the complaint
The complainant finds it difficult to stand for extended periods of time without short periods of rest due to a number of medical conditions. On commencing employment with the respondent clothing retailer, she requested some adjustments to accommodate her disability, including a kneeling stool and/or cushioned mat. She alleged the retailer denied her request, cancelled her induction training and rostered shifts and terminated her employment.
On being notified of the complaint, the retailer indicated a willingness to participate in conciliation to try and resolve the complaint.
The complaint was resolved with an agreement that the complainant be reinstated and offered adjustments to accommodate her disability, such as additional breaks and use of an anti-fatigue mat.
Guidance on the use of these summaries
This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.
These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.
Please note:
- all complaints are de-identified
- complaints are resolved on a 'without admission of liability' basis
- some content may include confronting or offensive language.
