Resolved complaint (87) about disability discrimination in access to premises
Learn how a complaint (87) about disability discrimination in access to premises was resolved through conciliation.
Summary
- Year: 2024
- Relevant Act: Disability Discrimination Act
- Grounds: Disability aid; Disability
- Area(s): Access to premises; Goods, services and facilities
- Settlement terms:
- Access to premises provided
About the complaint
The complainant is 80 years of age and has a disability that impacts his mobility. He uses a scooter for mobility and alleged his local council refused his request to provide footpath access to his home.
The complainant considered his complaint resolved after being notified that the council would construct footpath access to his home as part of its building infrastructure plans for the following year.
Guidance on the use of these summaries
This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.
These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.
Please note:
- all complaints are de-identified
- complaints are resolved on a 'without admission of liability' basis
- some content may include confronting or offensive language.
