Resolved complaint (134) about disability discrimination in employment

About the complaint

The complainant has a vision impairment and is employed by the respondent community legal service. She alleged she was not provided with flexibility and other workplace adjustments in a timely manner, was required to continually explain her disability and related needs and had specialised equipment withdrawn. 

The centre denied discriminating against the complainant but indicated a willingness to participate in conciliation. 

The complaint was resolved with an agreement that the complainant return to the workplace with the assistance of a disability employment service. It was agreed a number of adjustments would be provided to accommodate the complainant's disability, including a workstation that was set up to meet the complainant's needs.

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This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.

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Please note:

• all complaints are de-identified
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