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Resolved complaint (191) about disability discrimination in education

Learn how a complaint (191) about disability discrimination in education was resolved through conciliation.

Disability rights Conciliation register entry

Summary

  • Year: 2025
  • Relevant Act: Disability Discrimination Act
  • Grounds: Disability
  • Area(s): Disability Standards; Education
  • Settlement terms:
    • Compensation
  • Settlement amount: $20,000

About the complaint

The complainants’ daughter has a connective tissue disorder. They alleged the respondent faith-based primary school declined their daughter’s enrolment in kindergarten despite being provided with extensive information about her disability and minimal need for adjustments.

The school denied discriminating against the complainants’ daughter and said her enrolment was declined due to specific potential risk factors at the school at the time and an assessment that no adjustments could be offered to enable her safe attendance at the school.

The complaint was resolved with an agreement that the school pay the complainants $20,000 as general damages.

Guidance on the use of these summaries

This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.

These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.

Please note:

  • all complaints are de-identified
  • complaints are resolved on a 'without admission of liability' basis
  • some content may include confronting or offensive language.

Guides

Conciliation: How it works

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17 November 2025

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Guide
17 November 2025

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