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Resolved complaint (185) about disability discrimination in education

Learn how a complaint (185) about disability discrimination in education was resolved through conciliation.

Disability rights Conciliation register entry 31 March 2026

Summary

  • Year: 2025
  • Relevant Act: Disability Discrimination Act
  • Grounds: Associate; Disability
  • Area(s): Disability Standards; Education
  • Settlement terms:
    • Compensation
  • Settlement amount: $280

About the complaint

The complainant advised her son has Autism Spectrum Disorder and Attention Deficit Disorder and attended the respondent faith-based kindergarten. She alleged the kindergarten failed to appropriately accommodate her son’s disability or implement strategies she suggested to help her son self-regulate. She alleged the kindergarten was delaying her son’s return to school and avoiding her attempts to communicate with the kindergarten.

The kindergarten said the complainant’s son had not been diagnosed with any disability and outlined a number of strategies it had put in place to support the complainant’s son.

The complaint was resolved by conciliation with an agreement that the kindergarten waive approximately $280 in outstanding fees.

Guidance on the use of these summaries

This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.

These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.

Please note:

  • all complaints are de-identified
  • complaints are resolved on a 'without admission of liability' basis
  • some content may include confronting or offensive language.

Guides

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