Resolved complaint (247) about victimisation in employment

About the complaint

The complainant was employed in a program delivery role with the respondent early learning provider. She alleged a senior manager sexually harassed her, including by making comments of a sexual nature, asking intrusive questions about her personal life, making comments about her body and appearance, touching her without consent and standing too close to her when talking. She said she complained about the conduct but no action was taken and she was required to continue working with the senior manager. She alleged that after reporting the conduct, the organisation made her redundant.

The organisation said that an internal investigation only partially substantiated the complainant’s allegations and the senior manager was appropriately disciplined. The organisation said a number of staff were made redundant for operational reasons.

The complaint was resolved by conciliation with an agreement that the organisation pay the complainant $25,000 as general damages.

Guidance on the use of these summaries

This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.

These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.

Please note:

• all complaints are de-identified
• complaints are resolved on a 'without admission of liability' basis
• some content may include confronting or offensive language.