Resolved complaint (249) about racial discrimination in employment
Learn how a complaint (249) about racial discrimination in employment was resolved through conciliation.
Summary
- Year: 2025
- Relevant Act: Racial Discrimination Act
- Grounds: Colour; Descent; Ethnic origin; National origin/extraction; Race
- Area(s): Employment
- Settlement terms:
- Compensation
- Settlement amount: $5,000
About the complaint
The complainant is Indian and was employed as a care worker with the respondent aged care provider. She alleged a trainee nurse accused her of being aggressive and yelling at clients. The complainant believed this perception arose due to her accent. She alleged that during a meeting about the incident, the organisation dismissed her version of events and terminated her employment.
The aged care provider said the complainant’s race was not a factor in the decision to terminate her employment and claimed the complainant’s employment was terminated due to misconduct.
The complaint was resolved by conciliation with an agreement that the aged care provider pay the complainant $5,000.
Guidance on the use of these summaries
This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.
These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.
Please note:
- all complaints are de-identified
- complaints are resolved on a 'without admission of liability' basis
- some content may include confronting or offensive language.
