Skip to main content

Resolved complaint (254) about disability discrimination in education

Learn how a complaint (254) about disability discrimination in education was resolved through conciliation.

Disability rights Conciliation register entry 08 April 2026

Summary

  • Year: 2025
  • Relevant Act: Disability Discrimination Act
  • Grounds: Disability
  • Area(s): Disability Standards; Education
  • Settlement terms:
    • Policy change/Change in practice

About the complaint

The complainant’s son has autism spectrum disorder. The complainant alleged the respondent faith-based K-12 school declined to enrol his son on two occasions because of his disability, made excessive requests for documentation, did not appropriately consult on the provision of adjustments to accommodate his son’s disability and was not transparent about the decision-making process.

The school claimed the number of applications exceeded available places and that the complainant’s son remains on a waiting list should a place become available. The school said that in response to the complaint, it reviewed enrolment documents to ensure language is appropriate and inclusive and reviewed its enrolment procedure.

The complaint was resolved by conciliation with an undertaking by the school to commission an independent external review of its enrolment and document handling policies and processes.

Guidance on the use of these summaries

This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.

These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.

Please note:

  • all complaints are de-identified
  • complaints are resolved on a 'without admission of liability' basis
  • some content may include confronting or offensive language.

Guides

Conciliation: How it works

Complaints
Guide
17 November 2025

Age discrimination complaints

Complaints
14 December 2012

Disability discrimination complaints

Complaints
Guide
6 May 2026

Racial discrimination complaints

Complaints
Article
14 December 2012

Sex discrimination complaints

Complaints
Guide
17 November 2025

Have a question about discrimination or sexual harassment? Want to know more about human rights? Contact us if you need help.

Contact us
Subscribe to our mailing list to join a community of human rights advocates, and stay in the loop about our latest updates.