Resolved complaint (268) about sexual harassment in goods, services and facilities
Learn how a complaint (268) about sexual harassment in goods, services and facilities was resolved through conciliation.
Summary
- Year: 2025
- Relevant Act: Sex Discrimination Act
- Grounds: Marital/relationship status; sex-based harassment; Sexual harassment
- Area(s): Goods, services and facilities
- Settlement terms:
- Apology - private
- Compensation
- Settlement amount: $1,500
About the complaint
The complainant alleged an employee of the respondent removalist she hired through the respondent moving business asked her intrusive and inappropriate questions about her weight, her relationship status, whether she had children and whether she owned the property. She alleged he sexually harassed her by picking her up without her consent and squeezing her bottom.
The respondents denied the allegations and agreed to participate in conciliation.
The complaint was resolved with an agreement that the respondents apologise to the complainant and pay her $1,500.
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This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.
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Please note:
- all complaints are de-identified
- complaints are resolved on a 'without admission of liability' basis
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