Resolved complaint (304) about age discrimination in employment
Learn how a complaint (304) about age discrimination in employment was resolved through conciliation.
Summary
- Year: 2026
- Relevant Act: Age Discrimination Act
- Grounds: Age
- Area(s): Employment
- Settlement terms:
- Compensation
- Settlement amount: $11,500
About the complaint
The complainant is 37 years of age and alleged the owner of the respondent hairdressing salon declined to employ her, telling her his clients are young and he was looking for someone a bit younger than her.
The salon said that communication with the complainant was polite and honest at all times, and the owner made a reasonable decision based on his clientele and business needs.
The complaint was resolved by conciliation with an agreement that the salon pay the complainant $11,500 as general damages.
Guidance on the use of these summaries
This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.
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Please note:
- all complaints are de-identified
- complaints are resolved on a 'without admission of liability' basis
- some content may include confronting or offensive language.
