Gather the information you need
You should gather all relevant details about the incident, including what happened, when and where it occurred, and who was involved.
Complaints
Guide
Step 2 of 3 of making a complaint
You should gather all relevant details about the incident, including:
- what happened
- when and where it occurred
- and who was involved.
Gather the information
Please provide us with information about who you want to complain about and what happened.
Your complaint document should be less than 20 pages with no attachments.
Don't worry, if we need more information, we will ask you for it.
Next step
We can only accept written complaints. If you need support in writing your complaint, we're happy to help.
