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List of Support Services

National

If you feel unsafe now, phone 000.  
You can contact police regarding any sexual harassment, sexual assault or bullying that involves criminal conduct.

If you are participating in the Independent Review into Commonwealth Parliamentary Workplaces and at any stage become distressed or require additional support from someone not involved in the Review, please call the Commonwealth Parliamentary Workplace telephone support line on 1800 274 778.

Callers who are deaf or have a hearing or speech impairment can contact the National Relay Service (NRS) by calling 1800 555 677 or 1300 555 727 (speak and listen) then asking for the relevant support service.

Callers from a non-English speaking background can use the Translating and Interpreting Service (TIS) by calling 13 14 50.

If you have experienced harassment, or are being bullied for discriminatory reasons, you may be able to make a complaint to the Commission.

If you have experienced sexual assault and feel you would like to make a complaint or report to the police, view the relevant state and territory police contacts.

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  • Sexual assault support services

    Bravehearts

    Phone: 1800 272 831
    Website: Bravehearts

    Please see also see state and territory support services below.

  • Counselling and mental health services

    13YARN

    National crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24/7.
    Phone: 139 276 
    Website: 13YARN

    1800RESPECT

    National sexual assault, domestic and family violence counselling, information and support service. This service is free and confidential. Available 24-hours a day, 7 days a week.
    Phone: 1800 737 732
    Website: 1800RESPECT

    Beyond Blue

    Mental health support
    Phone: 1300 224 636
    Website: Beyond Blue

    Full Stop Australia

    National trauma counselling and recovery service for people of all ages and genders experiencing sexual, domestic and family violence. This service is free and confidential. Available 24-hours a day, 7 days a week.
    Phone: 1800 943 539 
    Website: Full Stop Australia

    Headspace

    Supports young people aged between 12 and 25 years of age.
    Phone: 1800 650 890
    Website: Headspace

    Kids Helpline

    Counselling service for those aged between 5 and 25 years of age.
    Phone: 1800 55 1800
    Website: Kids Helpline

    Lifeline

    Offers confidential crisis support and suicide prevention. Available 24-hours a day, 7 days a week.
    Phone: 13 11 14
    Website: Lifeline

    Men’s Referral Service

    For anyone in Australia whose life has been impacted by men’s use of violence or abusive behaviours. Available 24-hours a day, 7 days a week.
    Phone: 1300 766 491 
    Website: No to Violence

    MensLine

    Offers free confidential counselling and support for men.

    Phone: 1300 789 978
    Website: MensLine Australia

    My Blue Sky

    Provides free legal and migration support to people experiencing forced marriage and other forms of modern slavery in Australia.
    Phone: 02 9514 8115 
    Website: My Blue Sky

    QLife

    Provides Australia-wide LGBTI peer support and referral for people wanting to talk about a range of issues.
    Phone: 1800 184 572
    Website: Get Help

    Rainbow Sexual, Domestic and Family Violence Helpline

    For anyone from the LGBTIQA+ community whose life has been impacted by sexual domestic and/or family violence. This service is free and confidential. Available 24-hours a day, 7 days a week.
    Phone: 1800 497 212

    Suicide Call Back Service

    Suicide Call Back Service is a free nationwide service providing phone and online counselling to people affected by suicide. Available 24-hours a day, 7 days a week.
    Phone: 1300 659 467
    Website: Suicide Call Back Service

    Your doctor (GP)

    Your doctor can refer you to supports and provide you with a mental health treatment plan which lets you claim up to 10 individual and 10 group sessions on Medicare with a mental health professional each calendar year.
    Website: Services Australia - Mental health care and Medicare.

  • Services who can provide advice about your workplace rights and options

    The Australian Human Rights Commission

    Free and confidential Respect@Work Information Service can provide information and referrals in relation to workplace sexual harassment.

    Phone: 1300 656 419
    Email: respect@humanrights.gov.au
    Website: The Australian Human Rights Commission

    Community Legal Centre

    Your local Community Legal Centre can provide options for free legal help.

    Website: Community Legal Centre- Find legal help in your local centre

    1800RESPECT for women with disability

    Sunny supports people with disability to recognise violence and abuse, understand their rights and take action to protect their safety.

    Website: Sunny app

    1800ELDERHelp

    A free phoneline that connects callers seeking information and advice on elder abuse.

    Phone: 1800 353 374

    Working Women's Centres

    Provide information, advocacy, support and advice to women on work related issues (available in QLD, NT, SA only).

    Website: Help and Contact - information, advice, support and advocacy

    The Australian Unions Support Centre

    Provides free and confidential assistance about workplace issues.

    Phone: 1300 486 466 
    Website: Australian Unions

    The Fair Work Commission

    Can give you information about your workplace rights and can issue a stop sexual harassment order. 

    Phone: 1300 799 675
    Website: Fair Work Commission

  • Services where you can make a complaint

    There are government and non-government organisations that can give you free advice about workplace sexual harassment, and where to make a complaint.

    There are many agencies you where you can make a complaint about workplace sexual harassment. They can each help you in different ways

    The Police

    If you, or someone else, is in immediate danger you should call the police on 000. 
    If you believe the workplace sexual harassment you have experienced involves criminal conduct, including actual or attempted sexual assault, you can report the matter to police.

    The Police Assistance Line operates 24 hours a day, 7 days a week and allows the reporting of a crime over the phone with the information being made immediately available to your local police.

    Phone:

    • In emergencies call 000. 
    • Police Assistance line: 131 444 

    Website:

    The Australian Human Rights Commission

    The Australian Human Rights Commission can receive complaints in relation to workplace sexual harassment. To find out more and if this service is relevant to you, you can call the free and confidential Respect@Work Information Service, who can provide information and referrals in relation to workplace sexual harassment.

    Phone: 1300 656 419 
    Website: The Australian Human Rights Commission - Make an enquiry

    Work Health and Safety (WHS) regulators

    Everyone has the right to be safe at work. Your employer has a responsibility to provide you with a safe working environment. The WHS regulator in your state or territory may be able to investigate whether your employer is doing all they need to do to provide its workers with a safe working environment. You can also contact your WHS regulator if you feel you have been treated unfairly, or punished, because you raised concerns about workplace sexual harassment.

    Website: Find your state or territory’s WHS regulator - WHS regulators and workers' compensation authorities contact information

    The Fair Work Commission

    Can give information about your workplace rights and can issue a stop sexual harassment order.

    Phone: 1300 799 675 
    Website: Sexual harassment

    Fair Work Ombudsman

    The Fair Work Ombudsman is Australia’s national workplace relations regulator. It provides employees and employers with information and advice about workplace entitlements and obligations. 
    The Fair Work Ombudsman can provide employees and employers with general information about protections from sexual harassment, prevention and managing sexual harassment in the workplace.

    Phone: 13 13 94
    Website: Making a complaint about workplace sexual harassment

  • Support services and information for bullying victims

    Fair Work Commission

    Information and services that can assist with bullying at work if incident is not covered by the national anti-bullying laws.
    Phone: 1300 799 675
    Website: Fair Work Commission - What to do if you’re bullied at work

    Fair Work Ombudsman

    Information about bullying and harassment in the workplace and where to seek help.
    Website: Fair Work Ombudsman - Bullying in the workplace

    Office of the eSafety Commissioner

    Information regarding cyberbullying and online abuse.
    Website: eSafety Commissioner - Cyberbullying

    ReportCyber

    Information about cybercrime including online image-based abuse, threats and intimidation.
    Phone: 1300 292 371
    Website: ReportCyber -  Report a cybercrime, incident or vulnerability

  • Workplace health and safety authorities

    Safe Work Australia

    Support and advice on workplace bullying
    Website: Safe Work Australia - Bullying

    Comcare

    The national work health and safety, and workers’ compensation authority. 
    Phone: 1300 366 979
    Website: Comcare - Psychosocial hazards

  • Parliamentary Support

    NewAccess workplaces

    An evidence-based mental health coaching service available to all MOP(S) Act employees.
    Phone: 1300 907 814
    Website: NewAccess workplaces – Mental health coaching

    Commonwealth Parliamentary Workplace support line

    Phone: 1800 274 778

Support services by state

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