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Resolved complaint (166) about victimisation in employment

Learn how a complaint (166) about victimisation in employment was resolved through conciliation.

Sex and gender Conciliation register entry

Summary

  • Year: 2025
  • Relevant Act: Sex Discrimination Act
  • Grounds: sex-based harassment; Sexual harassment; Victimisation
  • Area(s): Employment
  • Settlement terms:
    • Compensation

    • Policy - anti-discrimination/EEO policy reviewed/revised

    • Statement of service

  • Settlement amount: $40,000

About the complaint

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The complainant was employed on a casual basis with the respondent holiday park. She alleged a colleague sexually harassed her, including by discussing his personal relationships with her, telling others they were involved, touching her stomach and skirt, and greeting her with a hug and a kiss. She alleged that when she reported this behaviour to the park manager he told her she is an attractive woman and should expect men to be attracted to her. The complainant alleged the holiday park reduced her hours after she raised her concerns. 

The holiday park said an investigation found the alleged sexual harassment could not be substantiated. The complainant's colleague denied the allegations and the park manager said his words were taken out of context. 

The complaint was resolved with an agreement that the holiday park pay the complainant $40,000 as general damages, provide her with a statement of service and review its policies and procedures on sexual harassment. The park manager agreed to write to the complainant apologising for the events giving rise to the complaint.

Guidance on the use of these summaries

This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.

These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.

Please note:

  • all complaints are de-identified
  • complaints are resolved on a 'without admission of liability' basis
  • some content may include confronting or offensive language.

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