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Resolved complaint (162) about disability discrimination in employment

Learn how a complaint (162) about disability discrimination in employment was resolved through conciliation.

Disability rights Conciliation register entry

Summary

  • Year: 2025
  • Relevant Act: Disability Discrimination Act
  • Grounds: Disability
  • Area(s): Employment
  • Settlement terms:
    • Compensation
    • Statement of service
  • Settlement amount: $9,000

About the complaint

The complainant has arthritis and performed console based duties on a casual basis for the respondent carwash. He said that from time to time, he required the use of a chair to accommodate his disability. He alleged that his chair was removed and he was not offered work for a time to undergo unnecessary medical assessments before being allowed to return to work.

On being advised of the complaint, the business indicated a willingness to participate in conciliation to try to resolve the complaint.

The complaint was resolved with an agreement that the business pay the complainant $9,000, make a contribution to his superannuation and provide him with a statement of service. The parties agreed to end the employment relationship.

Guidance on the use of these summaries

This is a summary of a selected complaint that has been resolved through our conciliation process. It's designed to help people better understand how complaints might be resolved and what outcomes are possible.

These summaries are for general guidance only and are not legal advice. If you need advice about your situation, you should seek independent legal support.

Please note:

  • all complaints are de-identified
  • complaints are resolved on a 'without admission of liability' basis
  • some content may include confronting or offensive language.

Guides

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