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Conciliation Register

Act Sex Discrimination Act
Grounds Pregnancy
Areas Education
Goods, services and facilities
Outcome details

Action ceased/Undertaking to cease an action

Revised terms and conditions

Year

The complainant was a student of the respondent vocational training body. She alleged the training body informed her that due to her pregnancy, she would not be permitted to participate in a module with potentially distressing content, and that she could not complete three mandatory practical components of the course until six months post-partum. 

 

On being advised of the complaint, the training body indicated a willingness to try to resolve the complaint by conciliation.

 

The complaint was resolved with an undertaking by the training body to change its policy to enable pregnant students to participate in the module that contained potentially distressing content subject to students signing a waiver confirming their awareness of the subject matter and potential for distress. The training body also undertook that while pregnant students would not be able to complete practical modules of the course in their last trimester for safety reasons, their ability to do so post-partum would be considered on a case-by-case basis.

Act Disability Discrimination Act
Sex Discrimination Act
Grounds Disability
Family responsibilities
Areas Employment
Outcome details

Adjustments provided

Year

The complainant works as a software support officer at the respondent company. He said that his son has a learning disability, asthma and Attention Deficit and Hyperactivity Disorder and needs a lot of one-to-one support and tuition. He alleged the company denied his request for a small reduction in working hours a few days a week to enable him to attend appointments and that a manager told him 'this is not a child care' and that it would affect the productivity of the team. He alleged he was singled out and required to take breaks at specific times.

 

The company said the complainant’s request could not be accommodated due to operational requirements. The company denied the alleged comment and said that all staff were required to take breaks for health and safety reasons.

 

The complaint was resolved with an agreement that the complainant work from home for a set period. As the complainant would not need to travel to and from work, he would be able to take his son to appointments without changes to his working hours.

Act Sex Discrimination Act
Grounds Pregnancy
Areas Employment
Outcome details

Compensation

Policy – anti discrimination/EEO Policy developed

Amount $3,650
Year

The complainant was employed on a casual basis as a driver for a goods transport company. She alleged that when her partner told the operations manager that she was pregnant, he said words to the effect that "we can't have pregnant chicks working here" and she was not offered any more work.

 

The company denied that the alleged statement was made and said the complainant was not offered work because there was no work available that met her requirements with regard to hours of work and type of vehicle used.

 

The complaint was resolved with an agreement that the company pay the complainant $3,650 as an Employee Termination Payment and develop a workplace anti-discrimination policy.

 

Act Sex Discrimination Act
Grounds Sexual harassment
Sexual orientation
Areas Employment
Outcome details

Compensation

Statement of service

Amount $10,045
Year

The complainant is gay. She was employed for three months with the respondent sports governing body. The complainant alleged that a colleague made comments about gay women which made her uncomfortable in the workplace including that playing the sport “will make you gay”, that gay women are more likely to have psychological issues and display predatory behaviours and that he would prefer that his children not be gay. The complainant also alleged another colleague made a comment of a sexual nature about a female celebrity and told her he did not want to be in a relationship because he “liked lots of girls”, which make the complainant uncomfortable. The complainant said she resigned and reported her concerns internally.

 

On being advised of the complaint the sport governing body indicated a willingness to try to resolve the matter through conciliation.

 

The complaint was resolved with an agreement that the sport governing body pay the complainant approximately $10,000 less applicable tax (the equivalent of 8 weeks' pay) and provide her with a statement of service.

Act Sex Discrimination Act
Grounds Sex
Areas Clubs/incorporated associations
Outcome details

Club membership/benefits provided 

Policy change/Change in practice

Year



The complainant is a woman and alleged the respondent bowls club did not admit women as full members.

The bowls club claimed that its constitution empowered and allowed its male-only committee to deny women full membership to the club.

The complaint was resolved with an agreement that the club accept the Complainant’s application for full membership and an acknowledgement by the club that women are entitled to full membership of the club.

 

Act Sex Discrimination Act
Grounds Sexual harassment
Areas Accommodation
Outcome details

Compensation

Amount $15,000
Year

The respondent provided accommodation to the complainant, who was a distant relative from overseas. The complainant alleged the respondent sexually harassed her, including by making sexual comments, sending sexual text messages, showing her pornographic images and saying he would not have invited her to come live with him if he knew she would not have sex with him.

On being informed of the complaint, the respondent agreed to participate in conciliation.

The complaint was resolved with an agreement that the respondent pay the complainant $15,000 as general damages.

Act Sex Discrimination Act
Grounds Sex
Sexual harassment
Areas Employment
Outcome details

Apology 

Compensation

Amount $55,000
Year



The complainant was engaged in fly-in fly-out work for the respondent mining company. She alleged male team members and team leaders discriminated against her because of her sex and sexually harassed her, including by touching her buttocks, making comments of a sexual nature, and touching each other on the buttocks and penis. The complainant said she did not feel safe in the workplace and resigned because she felt she had no other option.

On being notified of the complaint, the mining company agreed to participate in conciliation.

The complaint was resolved with an agreement that the mining company pay the complainant $55,000 and write to her apologising for the events giving rise to the complaint.

 

Act Sex Discrimination Act
Grounds Gender identity
Areas Goods, services and facilities
Outcome details

Apology - Private 

Anti-discrimination/EEO training reviewed/revised

Year

The complainant is a transgender woman. She alleged that a staff member of the respondent supermarket told her she was not a woman and laughed at her for wearing a dress.

On being advised of the complaint, the supermarket indicated a willingness to try to resolve the complaint by conciliation.

The complaint was resolved with an agreement that the supermarket apologise to the complainant for the events giving rise to the complaint and take the opportunity to remind staff of their obligations to treat all customers with dignity and respect.

Act Sex Discrimination Act
Grounds Sex
Areas Employment
Outcome details

Revised terms and conditions

Year

The complainant worked for a community organisation and alleged that a volunteer stroked her arm and embraced her without her consent at a work event. She said she reported the incident to the organisation and the police. She said the organisation found that the volunteer had breached its Code of Conduct but allowed him to keep working with the organisation. She alleged the matter would have been handled differently if she had been a man.

The community organisation denied discriminating against the complainant but agreed to participate in conciliation.

The complaint was resolved. The community organisation undertook to educate staff on harassment, review its policies and procedures on responding to reports of harassment, and make clear announcements about any changes to policy or procedure. The organisation also undertook to take steps to improve the conduct of volunteers, including developing selection criteria for volunteers, updating the Code of Conduct for volunteers, properly briefing volunteers on their obligations under the Code of Conduct, and developing a process to addressed alleged breaches of the Code of Conduct by volunteers.

Act Sex Discrimination Act
Grounds Gender identity
Intersex status
Sex
Sexual orientation
Areas Goods, services and facilities
Outcome details

Donation to charity 

Revised terms and conditions 

Material removed from website/other publication 

Policy change/Change in practice

Year

The complainant’s sex assigned at birth was female but they identify as non-binary/gender-fluid and is attracted to women. The complainant wished to attend an event hosted by the respondent. The website stated that the dress code was formal and that women must wear a dress and men must wear pants. The complainant alleged the respondent declined their request to wear a shirt and pants.

The respondent denied discriminating against the complainant but indicated a willingness to participate in conciliation to try to resolve the complaint.

The complaint was resolved with an agreement that the respondent allow event participants to wear formal attire that reflects their gender identity and advise any participants who had made enquiries about the dress code of this change in policy. The respondent also undertook to remove statements about the requirement for women to wear dresses and men to wear pants from its website and to donate an amount equivalent to the cost of the complainant’s ticket to an agreed charity.

Act Sex Discrimination Act
Grounds Sex
Areas Goods, services and facilities
Outcome details

Revised terms and conditions

Year

The complainant said he was initially denied entry to a club operated by the respondent company because he was wearing a sleeveless top. He changed into a shirt with sleeves in order to be admitted into the club premises. He said once in the club, he observed many women wearing sleeveless garments. The complainant said the club manager responded to his feedback on the issue by confirming he had not previously met the club’s dress code.

The company advised it operated a number of licenced club premises with unique and independent licencing and trading conditions and independent management. The company said that the club the complainant attended had ceased to operate and therefore amending the dress regulations for that club was obsolete. 

The complaint was resolved with an agreement that the company change the dress code requirements for its other clubs.

Act Sex Discrimination Act
Grounds Sex
Areas Clubs/incorporated associations
Goods, services and facilities
Outcome details

Policy change/Change in practice

Year

The complainant alleged the respondent golf club discriminated against her on the basis of sex by removing early morning tee off timeslots for a women's golf competition while not doing so for the equivalent men’s gold competition. She also alleged she was victimised for the raising the issue with the club.

The club said that the decision to remove the early tee off time slots for the women’s golf competition was based on the financial and practical needs of the club. 

The complaint was resolved with an agreement that the golf club reinstate the early morning tee off time slots for the women's competition, and that a review of these time slots would be conducted at the conclusion on the golfing competition season. 

Act Sex Discrimination Act
Grounds Sex
Areas Goods, services and facilities
Outcome details

Apology

Anti-discrimination/EEO policy reviewed/revised 

Year

The complainant said that she and her partner attended the respondent night club and they were both wearing flat leather open toed shoes. The complainant said her partner was told he was not allowed to enter because his footwear was inappropriate but she was told ‘you're a girl so your shoes are okay’. She said when she complained that this policy amounted to discrimination she was told she could not enter either.

On being advised of the complaint, the nightclub indicated a willingness to participate in conciliation to try to resolve the complaint. 

The complaint was resolved. The nightclub and the staff member who refused the complainant and her partner entry wrote to the complainant apologising for the incident. The nightclub also updated its dress code policy to remove references to sex or gender.

Act Sex Discrimination Act
Grounds Pregnancy
Sex
Areas Employment
Outcome details

Compensation

Statement of service

Year

The complainant had a contract with the respondent labour-hire agency. She alleged the agency did not put her forward for placements or inform her of upcoming opportunities after she informed the agency she was pregnant.

The agency denied the allegations of discrimination but agreed to participate in a conciliation process.

The complaint was resolved with an agreement that the agency pay the complainant $8,000 and provide her with a statement of service.

Act Sex Discrimination Act
Grounds Gender identity
Areas Goods, services and facilities
Outcome details

Statement of regret

Named individual(s) to undertake anti-discrimination/EEO training

 

Year

The complainant identifies as non-binary and sought to have their gender identifier with two government agencies changed to ‘X’ and honorific changed to ‘MX’. The complainant said that neither agency would change their gender to ‘X’ or their honorific to ‘MX’. The complainant said one agency agreed to change their gender marker to ‘M’, which they prefer to ‘F’ and offered to have no honorific. The complainant said they found this very distressing and that they felt uncomfortable accessing services due to the way gender was identified in their records. 

The agencies advised they were taking steps to introduce ‘X’ as a gender marker in their system, but given the complexity of this task, this may take some time.

The complaint was resolved with an agreement that both agencies change the complainant’s gender marker to ‘M’ until ‘X’ is available. The agencies also agreed that certain staff members would be required to undergo refresher training on gender identity discrimination. The agencies agreed to write to the complainant expressing regret for the incidents giving rise to the complaint.