2018-11-08
The complainant has a physical disability and uses a scooter for mobility. She purchased a property at a residential village for persons over 50 years of age. She alleged a designated parking by was created for her scooter. She alleged she was unable to access the village pool because the distance from the parking bay to the pool was too great for her to walk.
On being advised of the complaint, the property group that operates the residential village indicated a willingness to try to resolve the complaint by conciliation.
The complaint was resolved with an agreement that the property group write to the complainant apologising for the events giving rise to the complaint and giving her permission to park her scooter on the pool deck until a permanent parking pay and handrail can be constructed. The property group also agreed to provide signage indicating that the current parking bay can be used by all scooters.
Year
Discrimination type
Disability Discrimination Act
Grounds
Disability aid
Disability
Areas
Accommodation
Goods, services and facilities
Apology
Adjustments Provided
Amount