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2018-11-26

The complainant identifies as a trans woman and alleged her superannuation fund persisted in addressing correspondence to her former male name.

On being advised of the complaint, the superannuation fund indicated a willingness to try to resolve the complaint by conciliation.

The complaint was resolved with an undertaking by the superannuation fund to update the complainant’s record to reflect her correct name and gender identity.

Year

Discrimination type
Sex Discrimination Act

Grounds
Gender identity

Areas
Administration of Commonwealth laws and programs Goods, services and facilities

Outcome details

Revised terms and conditions

Amount