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2020-02-15

The complainant alleged the respondent beauty parlour refused to give her a foot massage because she was pregnant.

On being notified of the complaint the beauty parlour indicated a willingness to try to resolve the complaint by conciliation.

The complaint was resolved with an agreement that the beauty parlour update its policies and procedures with respect to services provided to pregnant women, apologise to the complainant for the incident and refund her for the value of a gift certificate.

Year

Discrimination type
Sex Discrimination Act

Grounds
Pregnancy

Areas
Goods, services and facilities

Outcome details

Apology

Revised terms and conditions

Compensation

Amount