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Complaint Information Service14 December 2012Webpage
Information for people making complaints
Information for people making complaints Unlawful Discrimination Table of contents What does the Commission do? What happens when the Commission receives a complaint? What is conciliation? What happens if the complaint is not resolved? What if I have more questions? National Information Service What does the Commission do? Federal anti-discrimination law says that people can make complaints… -
Complaint Information Service14 December 2012Webpage
Understanding and preparing for conciliation - Unlawful Discrimination
Learn how the Commission uses the process of conciliation when addressing complaints made by the public regarding incidences of unlawful discrimination. -
Complaint Information Service14 December 2012Webpage
Information for people and organisations responding to complaints - Unlawful Discrimination
Information for people and organisations responding to complaints Unlawful Discrimination Download in PDF Download in Word Table of contents What does the Commission do? What happens when the Commission receives a complaint? What is conciliation? What happens if the complaint is not resolved? What if I have more questions? National Information Service What does the Commission do? Federal… -
Complaint Information Service14 December 2012Webpage
Information for people and organisations responding to complaints - Human rights and ILO
Information for people and organisations responding to complaints Human rights and ILO Download in PDF IDownload in Word Table of contents What is the Commission’s role in relation to complaints? What happens when the Commission receives a complaint? What is conciliation? What happens if the complaint is not resolved? What if I have more questions? Complaint Information Service What is the … -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
Information for people making complaints Human rights and ILO Table of contents What is the Commission’s role in relation to complaints? What happens when the Commission receives a complaint? What is conciliation? What happens if the complaint is not resolved? What if I have more questions? Complaint Information Service What is the Commission’s role in relation to complaints? Federal human… -
Complaint Information Service7 May 2019Webpage
Conciliation – how it works
Many complaints that the Australian Human Rights Commission receives are resolved through conciliation. Conciliation is an informal, flexible approach to resolving complaints – matters can be settled by an exchange of letters, a telephone negotiation between the Commission and the people involved, a telephone conciliation conference or a face to face conciliation conference. We will discuss… -
Complaint Information Service14 December 2012Webpage
Responding to complaints
Information for people and organisations responding to complaints -
Complaint Information Service14 December 2012Webpage
Complaints information for young people
You don’t have to put up with being treated unfairly because you’re young. There are laws to protect you against discrimination, harassment and bullying. These laws apply right across Australia. If you have a complaint, the Australian Human Rights Commission can look into it. We will talk to the people involved and help you work out a solution. Our aim is to help you deal with your… -
Complaint Information Service14 December 2012Publication
"Facilitator or Advisor?: A discussion of conciliator intervention in the resolution of disputes under Australian human rights and anti-discrimination law" (2004)
State and federal anti-discrimination & human rights law in Australia, as in many other countries2, provides for the resolution of complaints of discrimination and breaches of human rights by a process of conciliation. Conciliation is an alternative dispute resolution mechanism for parties to complaints in that it is an 'alternative' to more formal determination of the dispute by a court or…