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Employers13 February 2015Quick Guide
Complaints – Internal Complaints Processes
Establishing a process to resolve complaints of discrimination and harassment can improve staff satisfaction and help avoid complaints to external agencies or other legal action. Under federal anti-discrimination laws, if an organisation argues that the organisation should not be held liable for any discrimination or harassment by one of its employees, the organisation will need to… -
Employers13 February 2015Quick Guide
Conciliation
If a complaint of discrimination or harassment is made to the Australian Human Rights Commission, the complaint may be resolved through a process known as ‘conciliation’. Conciliation is an informal, flexible approach to resolving complaints. The Commission tries to help everyone involved in the complaint to understand the issues and find a solution that is acceptable to everyone. We do not… -
Employers13 February 2015Quick Guide
Bullying
Learn about workplace bullying, legal protections, and employer liability under anti-discrimination laws and the Fair Work Act. -
Employers13 February 2015Quick Guide
Carers
Caring responsibilities can include caring for young children, for children or adults with disabilities, mental illness, chronic illness, or for older people. Many employees will have caring responsibilities at different times in their lives. Employers have an obligation to avoid discrimination against carers in some circumstances. Under the Sex Discrimination Act, it is against the law for … -
Employers13 February 2015Quick Guide
Breastfeeding
It is against the law to discriminate against women who are breastfeeding. This includes women who need to express milk by hand or using a pump. There are some limited exemptions. Discrimination happens when a woman is treated less favourably because she is breastfeeding or needs to breastfeed over a period of time. It is also discrimination when there is an unreasonable requirement or… -
Employers11 February 2015Webpage
Good practice guidelines for internal complaint processes
Good practice guidelines for internal complaint processes PDF (676 KB) Good practice guidelines for internal complaint processes Word (124 KB) Why have an internal complaint process? Addressing employee complaints about discrimination and harassment quickly and fairly is good for business because it can: identify ways to improve workplace practices and policies improve staff morale,… -
Employers3 February 2015Quick Guide
Access to Premises
Everybody has a right to access and use public places, such as shops, restaurants, office blocks, educational institutions, sporting venues, libraries and cinemas. It is against the law for public places to be inaccessible to people with disabilities. This applies to existing places, as well as places under construction. The Disability Discrimination Act requires organisations to make…