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Commission - General
13 November 2014Book pageThe Year in Review
Building understanding and respect for human rights and fundamental freedoms We all have a responsibility to respect the rights and freedoms of others. To make this a reality, the Commission works to build greater understanding of human rights and their importance in daily life. This is one of our two key priorities for 2011-2014. We work with a broad range of groups across the country,… -
14 December 2012Book page
Resolving discrimination and human rights issues - Annual Report 2009-2010: Australian Human Rights Commission
Our complaints process provides a way in which individuals and groups can voice and resolve disputes about discrimination and human rights. Our complaint work is also central to our role in protecting and promoting human rights and complements our policy and education work. The number and type of complaints we receive often highlight systemic discrimination problems. We use this information to… -
14 December 2012Book page
Annual Report 2007-2008: Chapter 4 - Complaint Handling Section
Chapter 4 Complaint Handling Section Back to Contents 4.1 OVERVIEW OF THE WORK COMPLAINT HANDLING SECTION 4.1.1 Key performance indicators and standards 4.1.2 Customer satisfaction survey 4.1.3 Service Charter 4.1.4 Access to complaint services 4.1.5 Community education 4.1.6 Staff training and training as provider 4.1.7 Research and conference presentations 4.1.8 International conference -
Employers11 February 2015Webpage
Good practice guidelines for internal complaint processes
Good practice guidelines for internal complaint processes PDF (676 KB) Good practice guidelines for internal complaint processes Word (124 KB) Why have an internal complaint process? Addressing employee complaints about discrimination and harassment quickly and fairly is good for business because it can: identify ways to improve workplace practices and policies improve staff morale,… -
14 December 2012Book page
Annual Report 2007-2008: Appendix 5 - Human Resources and Administrative Services
HREOC reviews staff performance annually through its Performance Management Scheme. The Scheme provides an opportunity to set goals and priorities and assess the level of individual performance and contribution to Unit outcomes. -
14 December 2012Book page
Ensuring human rights are respected and discrimination is addressed - Annual Report 2011-2012: Australian Human Rights Commission
As a part of the government’s commitments under the Australian Human Rights Framework, there have been extensive consultations to discuss how the current anti-discrimination legislation can be consolidated into one piece of legislation. -
14 December 2012Book page
About the Australian Human Rights Commission (2012)
We work to find practical and long-term solutions to the human rights issues facing people in Australia, as well as to build greater understanding and respect for human rights in our community. -
14 December 2012Book page
A Bad Business - Part C: Findings
The majority of reported sexual harassment was targeted at women, involved multiple forms of harassing behaviour and occurred on more than one occasion. In over one in five cases, the harassment continued for more than 12 months. Verbal harassment was often a precursor to physical forms of harassment. -
14 December 2012Book page
Appendices - Annual Report 2009-2010: Australian Human Rights Commission
Select tender: A procurement procedure in which the procuring agency selects which potential suppliers are invited to submit tenders. This procurement process may only be used under certain defined circumstances.