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26 June 2025Conciliation register
2024-12-11
The complainant was employed as a personal assistant to the managing director of a small business. She alleged that the managing director sexually harassed her, including by making comments about the possibility of them living together, asking her about her sex life and ultimately writing to her proposing that they enter into a romantic relationship. The respondents denied the alleged… -
26 June 2025Conciliation register
2024-12-06
The complainant advises he is Afro-Caribbean and worked at the respondent telecommunications company. He alleged a manager casually used the term “n****r” and another manager referred to African people as “black c**ts”. He claimed he approached human resources on two occasions but there was no action taken on the first occasion and on the second occasion he was told to raise his concerns… -
26 June 2025Conciliation register
2024-12-09
The complainant worked as a registered nurse with the respondent home-based nursing service. She said she was issued with a warning after missing four shifts due to increased caring responsibilities for her children associated with domestic violence related court processes. The complainant said she resigned but asked to retain one shift per fortnight to assist a particular client of the… -
26 June 2025Conciliation register
2024-12-07
The complainant is non-binary and alleged the respondent airline’s booking system required the use of binary gender information. The airline said aspects of the business, such as feedback forms and announcements, had been updated to be more gender inclusive, but changes to the booking system would be technical and complex and impact on other internal systems. The complaint was resolved with… -
26 June 2025Conciliation register
2024-12-10
The complainant was employed as a disability support worker with the respondent home care service provider. She said she took sick leave during the second and third trimesters of her pregnancy due to pregnancy-related medical complications. She alleged that when she sought to access parental leave, the service issued her with a separation certificate, stating the complainant had voluntarily… -
8 July 2025Conciliation register
2025-01-01
The complainant’s mother is 100 years of age and has a health insurance policy with the respondent insurer. The complainant alleged the insurer’s claims system did not recognise a triple-digit age and that she was told her mother would need to make a claim manually by taking a photo of the receipt with her smartphone or scanning the receipt. The complainant said her mother does not own a… -
8 July 2025Conciliation register
2025-01-03
The complainant has Post-Traumatic Stress Disorder (PTSD) and uses an assistance dog. She claimed that when her employer, the respondent state government corporation, transitioned to “hot-desking", she requested adjustments that included an anchor desk, regular contact with her manager, and to be accompanied by her assistance dog in the office. She alleged her requests were refused or not… -
8 July 2025Conciliation register
2025-01-02
The complainant uses a wheelchair and prebooked a taxi. He alleged the respondent taxi driver advised him they could not carry a wheelchair user. The complainant claimed that on contacting the respondent taxi company to book a wheelchair accessible taxi, his mother was told passengers requesting wheelchair accessible taxis were required to pay a $35 fee. The taxi driver and the taxi company… -
26 June 2025Conciliation register
2024-12-01
The complainant is blind. He alleged he fell and injured himself while boarding a bus operated by the respondent council because it stopped too far from the bus stop. He said that when he contacted council to request CCTV footage of the incident, the respondent staff member directed him to make his request using an online form, despite the complainant explaining this would be difficult for… -
26 June 2025Conciliation register
2024-12-08
The complainant was employed as a marketing manager with the respondent real estate agency. She alleged the owner and two sales agents sexually harassed her, including by making comments of a sexual nature towards her and about other women in her presence. The complainant said she felt she had no option but to resign. She alleges that when she told the office manager she was resigning… -
29 April 2025Conciliation register
2024-10-09
The complainant worked as a security supervisor with the respondent hotel. She alleged that from the commencement of her employment, the security director sexually harassed her, including by making comments and sending her messages indicating he had feelings for her, showing up at her home unannounced, and buying her flowers. The complainant said she shared an office with the security… -
25 March 2025Conciliation register
2024-09-02
The complainant is 42 years of age and applied for a job with the respondent recruitment agency. He alleged he was asked his age and informed the agency was recruiting applicants aged 20 to 35 years of age. The complainant said he was offered an interview after raising concerns about this practice. He said the same time slot was allocated for three applicants and he left after waiting for… -
Business and Human Rights
7 July 2025E-bulletin (Monthly)President's message | July 2025
Dear friends, Without truth there can be no justice. On Tuesday, the Yoorrook Justice Commission’s remarkable four-year journey ended with the publication of its final reports and public record. Yoorrook was the first formal truth-telling inquiry into injustices against First Peoples in Victoria. Led by four First Peoples Commissioners and a non-Indigenous Commissioner, it changed Victoria… -
29 April 2025Conciliation register
2024-05-06
The complainant was 63 years of age and underwent surgery for carpel tunnel syndrome. She said she provided the respondent government agency with medical certificates deeming her fit to return to work in a limited capacity and alleged the agency informed her no suitable duties were available and she should remain home until further notice. The complainant alleged a younger male who underwent… -
27 February 2025Conciliation register
2024-08-02
The complainant advised she has Autism Spectrum Disorder and a sensory processing disorder. She said she found the sensory environment at the respondent medical practice overwhelming. She claimed the practice was dismissive of her request to accommodate her disability by reducing noise and scents and by avoiding certain colours. The practice said it told the complainant it would take steps… -
27 February 2025Conciliation register
2024-08-01
The complainant has Chronic Fatigue Syndrome and a learning disability that affects her written expression. She said the respondent tribunal told her complaints must be made in writing but refused her request for assistance to draft a written complaint. The complainant said she was eventually able to submit her complaint orally but only after a significant time and effort. The tribunal said… -
8 May 2025Conciliation register
2024-11-03
The complainant’s niece has a mobility impairment, low vision, Down’s Syndrome and is on the autism spectrum. He alleged the respondent government authority discriminated against his niece by not granting her request for a disability parking permit. The government authority said it had been unable to issue the disability parking permit to the complainant’s niece due to insufficient…