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Complaint Information Service16 September 2021Webpage
Fact Sheet: Respect@Work - Changes to the Sex Discrimination Act 1984 and the Australian Human Rights Commission Act 1986
On 11 September 2021 the Sex Discrimination and Fair Work (Respect at Work) Amendment Act 2021 (Cth) (the Act) came into effect. The Act makes important amendments to the Sex Discrimination Act 1984 (Cth) (the SDA) which were recommended by the Australian Human Rights Commission in the Respect@Work: National Inquiry into Sexual Harassment in Australian Workplaces. -
Complaint Information Service11 February 2020Webpage
Make an enquiry
The Commission's Information Services The Commission has two information services that you can contact for information about the Commission's complaint handling function. They are: The Respect@Work Information Service The National Information Service Currently, our Information Service phone lines are open Monday - Friday between the hours of 10:00 AM and 4:00 PM Sydney time. Enquiries can be… -
Complaint Information Service3 February 2023Webpage
Fact Sheet: Respect@Work – Changes to the Sex Discrimination Act 1984 and the Australian Human Rights Commission Act (December 2022)
On 12 December 2022, the Anti-Discrimination and Human Rights Legislation Amendment (Respect at Work) Act 2022 (Cth) (the Act) came into effect. The Act makes important amendments to the Sex Discrimination Act 1984 (Cth) (the SDA) and the Australian Human Rights Commission Act 1986 (Cth) (the AHRCA). These changes were recommended by the Australian Human Rights Commission (the Commission)… -
Complaint Information Service29 January 2019Webpage
Information for advocates and lawyers participating in conciliation
The Commission values the positive role that advocates and lawyers can play in conciliation. Advocates and lawyers can provide important support to parties, assist parties understand and articulate how they see the law applies to a complaint and advise parties on possible options to resolve the complaint. Conciliators at the Commission decide whether it is appropriate for an advocate or… -
Complaint Information Service14 December 2012Webpage
Understanding and preparing for conciliation - Unlawful Discrimination
Learn how the Commission uses the process of conciliation when addressing complaints made by the public regarding incidences of unlawful discrimination. -
Complaint Information Service14 December 2012Webpage
Understanding and preparing for conciliation - Human rights and ILO
Understanding and preparing for conciliation Human rights and discrimination in employment Download in PDF Download in Word Table of contents What is conciliation? What does the conciliator do? Who participates in conciliation? Is conciliation confidential? What happens at a conciliation conference? How are complaints resolved? What happens when a complaint is resolved? What happens if the … -
Complaint Information Service7 May 2019Webpage
Conciliation – how it works
Many complaints that the Australian Human Rights Commission receives are resolved through conciliation. Conciliation is an informal, flexible approach to resolving complaints – matters can be settled by an exchange of letters, a telephone negotiation between the Commission and the people involved, a telephone conciliation conference or a face to face conciliation conference. We will discuss… -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
The Australian Human Rights Commission (the Commission) has three areas of complaints we can investigate and resolve. They are: Claims of unlawful discrimination This includes complaints of discrimination, harassment and bullying based on a person’s: sex, including pregnancy, marital or relationship status (including same-sex de facto couples), breastfeeding, family responsibilities, sexual … -
Complaint Information Service14 December 2012Webpage
Complaints information for young people
You don’t have to put up with being treated unfairly because you’re young. There are laws to protect you against discrimination, harassment and bullying. These laws apply right across Australia. If you have a complaint, the Australian Human Rights Commission can look into it. We will talk to the people involved and help you work out a solution. Our aim is to help you deal with your… -
Complaint Information Service14 December 2012Publication
"Facilitator or Advisor?: A discussion of conciliator intervention in the resolution of disputes under Australian human rights and anti-discrimination law" (2004)
State and federal anti-discrimination & human rights law in Australia, as in many other countries2, provides for the resolution of complaints of discrimination and breaches of human rights by a process of conciliation. Conciliation is an alternative dispute resolution mechanism for parties to complaints in that it is an 'alternative' to more formal determination of the dispute by a court or…