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Complaint Information Service14 December 2012Publication
ADR as a tool for social change: a discussion (2008)
Human rights and anti-discrimination law in Australia, as in many countries in the Asia Pacific, provides for complaints about discrimination and violations of human rights to be resolved by conciliation. The use of Alternative Dispute Resolution (ADR) in this context has been criticised. In particular, it has been claimed that the individualised form of the complaint process, coupled with the… -
Complaint Information Service14 December 2012Webpage
Discrimination of Aboriginal and Torres Strait Islander peoples: Case Studies (2009)
Jess is an Aboriginal woman who lives in a country area of NSW. Jess came to the city for a holiday and to visit her cousins who she had not seen for quite a while. On her last night in the city, Jess and her cousins decided to go to a restaurant which they had been told had great food and a great view. Jess said that when they arrived at the restaurant the head waiter told them they could not go… -
Complaint Information Service14 December 2012Publication
Alternative Dispute Resolution in education: case studies in resolving complaints of Disability Discrimination (2002)
The Disability Discrimination Act 1992 (DDA) came into effect in March 1993. The Act makes it unlawful to discriminate against people with a disability in many areas of public life. The purpose of the Act was to 'assist people with disabilities to exercise their rights as Australian citizens'(3) in recognition that 'people with disabilities are entitled to the same rights and same opportunities… -
Complaint Information Service16 September 2021Webpage
Fact Sheet: Respect@Work - Changes to the Sex Discrimination Act 1984 and the Australian Human Rights Commission Act 1986
On 11 September 2021 the Sex Discrimination and Fair Work (Respect at Work) Amendment Act 2021 (Cth) (the Act) came into effect. The Act makes important amendments to the Sex Discrimination Act 1984 (Cth) (the SDA) which were recommended by the Australian Human Rights Commission in the Respect@Work: National Inquiry into Sexual Harassment in Australian Workplaces.