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Employers18 February 2015Quick Guide
Contact Officer
Learn about the purpose, roles, and responsibilities of a contact officer in the workplace. -
Employers13 February 2015Quick Guide
Conciliation
If a complaint of discrimination or harassment is made to the Australian Human Rights Commission, the complaint may be resolved through a process known as ‘conciliation’. Conciliation is an informal, flexible approach to resolving complaints. The Commission tries to help everyone involved in the complaint to understand the issues and find a solution that is acceptable to everyone. We do not… -
Employers11 February 2015Webpage
Good practice guidelines for internal complaint processes
Good practice guidelines for internal complaint processes PDF (676 KB) Good practice guidelines for internal complaint processes Word (124 KB) Why have an internal complaint process? Addressing employee complaints about discrimination and harassment quickly and fairly is good for business because it can: identify ways to improve workplace practices and policies improve staff morale,… -
Employers11 February 2015Webpage
A step-by-step guide to preventing discrimination in recruitment
Learn how to prevent discrimination in recruitment with this step-by-step guide. -
Employers1 August 2016Webpage
Access for all: Improving accessibility for consumers with disability
Discover practical tips for businesses on improving access to goods, services, facilities, premises and information for consumers with disability.