Refine results
-
13 November 2024Conciliation register
2024-04-05
The complainant worked for the respondent real estate agency. She alleged that after being informed she was pregnant, colleagues made negative comments, including "you are pregnant and useless, go home". She claimed the agency denied her request to work from home for part of the day at her doctor’s recommendation even though other staff were permitted to work from home. The complainant… -
Commission – General
15 March 2024SpeechAustralian Human Rights Commission’s complaint handling jurisdiction
Civil Justice Research Conference 2019 Macquarie University, Sydney Emeritus Professor Rosalind Croucher AM [ Professor Croucher spoke to this paper] Abstract The complaint handling role of the Australian Human Rights Commission from time to time attracts some attention in the media—but not always for constructive reasons. This presentation set out the real story. It is one that is a worthy… -
Complaint Information Service29 January 2019Webpage
The complaint process for complaints about sex, race, disability and age discrimination
View the complaint process to the Australian Human Rights Commission for complaints about sex, race, disability and age discrimination. -
19 September 2018Webpage
Complaints
We investigate and resolve complaints of discrimination and breaches of human rights. You can make a complaint no matter where you live in Australia. Our service is free, impartial and informal. -
2 October 2018Webpage
Make a complaint
The Australian Human Rights Commission investigates and conciliates complaints about discrimination and breaches of human rights. -
17 September 2024Conciliation register
2023-08-03
The complainant applied for a role with the respondent government agency but was unsuccessful because he has diabetes. The government agency claimed the complainant’s disability prevented him from safely performing the inherent requirements of the role but indicated a willingness to participate in conciliation to try to resolve the complaint. The complaint was resolved with an agreement that… -
Complaint Information Service14 December 2012Webpage
Complaint Guides
The Australian Human Rights Commission is an independent third party which investigates complaints about discrimination and human rights breaches. It does not act as an advocate or legal representative for a party to a complaint. The complaint process is simple, free and flexible. Please click on the links below to view the outline of each one of them. -
Complaint Information Service29 January 2019Webpage
Information for advocates and lawyers participating in conciliation
The Commission values the positive role that advocates and lawyers can play in conciliation. Advocates and lawyers can provide important support to parties, assist parties understand and articulate how they see the law applies to a complaint and advise parties on possible options to resolve the complaint. Conciliators at the Commission decide whether it is appropriate for an advocate or… -
Commission – General
4 October 2024Media Release
Commission President reiterates calls for upholding human rights as violence in the Middle East escalates
As the violence in the Middle East escalates, and with the approaching anniversary of the brutal 7 October attacks by Hamas and the start of Israel’s devastating and continuing response, the President of the Australian Human Rights Commission has reiterated its call for upholding human rights and international humanitarian law. -
Complaint Information Service20 February 2014Webpage
The Complaint Process
The Australian Human Rights Commission is an independent third party which investigates complaints about discrimination and human rights breaches. It does not act as an advocate or legal representative for a party to a complaint. The complaint process is simple, free and flexible. Please click on the links below to view the outline of each one of them. -
Sex Discrimination
15 July 2015WebpageAssistance and making a complaint
The decision of where to bring a complaint is a complex one and legal advice should be sought. It can depend on several factors like the time it will take for a complaint to be dealt with, time limits on lodging the complaint and the range of remedies or relief that are available if the matter has to go to court. The following organisations may be able to provide assistance and advice:… -
Rights and Freedoms
9 October 2024News storyStatement: Inquiry into antisemitism at Australian Universities
President Hugh de Kretser gave at opening statement at the Senate Legal and Constitutional Affairs Committee Inquiry into the proposed Commission of Inquiry into Antisemitism at Australian Universities Bill (2024) -
Sex Discrimination
5 March 2021Webpage
Information - Independent Review into Commonwealth Parliamentary Workplaces
Learn about the Independent Review into Commonwealth Parliamentary Workplaces -
23 April 2015Book page
Appendix 3: Complaint statistics
Enquiries and complaints received The Commission received 19 688 enquiries in 2013-14. This is 16% higher than the number received in the previous year. The majority of enquiries (73%) were received via our National Information Hotline. The main issues raised by enquirers in this reporting year related to disability discrimination (18%); general employment matters, including harassment and … -
Commission – General
30 April 2020Webpage
Translated information
While information on the Australian Human Rights Commission's website is mainly presented in English, the following resource has been translated into a range of different languages. -
Sex Discrimination
19 June 2024Webpage
Positive Duty Privacy Collection Notice
The Australian Human Rights Commission ( Commission) collects and handles personal information in accordance with the Privacy Act 1988 (Cth), the Archives Act 1983 (Cth) and our Privacy Policy. By completing this online form, you consent to us collecting your personal information and sensitive information and using it for the purposes set out below. We may use the information you provide to… -
17 September 2024Conciliation register
2023-08-07
The complainant is a single mother of a school-aged child and worked in a management role with the respondent company. The company required staff in management to work on both days on weekends. The complainant said she informed the company she would be unable to work on both days on the weekend because of her family responsibilities. She said that, after initially accommodating her needs,… -
Employers11 February 2015Webpage
Good practice guidelines for internal complaint processes
Good practice guidelines for internal complaint processes PDF (676 KB) Good practice guidelines for internal complaint processes Word (124 KB) Why have an internal complaint process? Addressing employee complaints about discrimination and harassment quickly and fairly is good for business because it can: identify ways to improve workplace practices and policies improve staff morale,… -
Complaint Information Service18 September 2014Webpage
Information sheets for complaints
Complaints about racial, sex, disability and age discrimination Information for Complainants in Word (191.3 KB) Information for Complainants in PDF (120.36 KB) Information for Respondents in Word (177 KB) Information for Respondents in PDF (148 KB) Conciliation information in Word (179 KB) Conciliation information in PDF (184 KB) Complaints about breaches of human rights and other… -
14 December 2012Book page
Annual Report 06-07: Chapter 4 - Complaint handling section
The President of the Human Rights and Equal Opportunity Commission (HREOC) is responsible for the investigation and conciliation of complaints lodged under federal anti-discrimination and human rights law. Staff of HREOC’s Complaint Handling Section (CHS) assist the President to investigate and resolve complaints. The CHS also provides information to the public about the law and the…