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Sex Discrimination19 June 2024Webpage
Positive Duty Privacy Collection Notice
The Australian Human Rights Commission ( Commission) collects and handles personal information in accordance with the Privacy Act 1988 (Cth), the Archives Act 1983 (Cth) and our Privacy Policy. By completing this online form, you consent to us collecting your personal information and sensitive information and using it for the purposes set out below. We may use the information you provide to… -
12 December 2024Conciliation register
2024-06-04
The complainant alleged that a manager sexually harassed her by having unconsensual sex with her after a work Christmas party at his home when she was intoxicated and unconscious. The complainant was no longer employed with the company at the time the complaint was lodged. The company claimed it could not be held liable for any alleged sexual harassment. The company said it had communicated… -
12 December 2024Conciliation register
2024-06-01
The complainant has a neurological condition and uses a wheelchair. She says that prior to booking a stay at the respondent hotel, she was informed the hotel was wheelchair accessible. She alleges when she arrived, she found not all facilities were wheelchair accessible, for example, furniture layout made parts of the room inaccessible, there was a step to access the balcony and the gym and… -
14 December 2012Book page
Annual Report 06-07: Chapter 4 - Complaint handling section
The President of the Human Rights and Equal Opportunity Commission (HREOC) is responsible for the investigation and conciliation of complaints lodged under federal anti-discrimination and human rights law. Staff of HREOC’s Complaint Handling Section (CHS) assist the President to investigate and resolve complaints. The CHS also provides information to the public about the law and the… -
14 December 2012Book page
Annual Report 2007-2008: Chapter 4 - Complaint Handling Section
Chapter 4 Complaint Handling Section Back to Contents 4.1 OVERVIEW OF THE WORK COMPLAINT HANDLING SECTION 4.1.1 Key performance indicators and standards 4.1.2 Customer satisfaction survey 4.1.3 Service Charter 4.1.4 Access to complaint services 4.1.5 Community education 4.1.6 Staff training and training as provider 4.1.7 Research and conference presentations 4.1.8 International conference -
6 November 2024Conciliation register
2023-10-04
The complainant’s daughter has Autism Spectrum Disorder and communication difficulties. The complainant alleged the respondent private school declined her daughter’s application for enrolment and would not provide adjustments to accommodate her daughter’s disability. The school claimed it requested additional information about the complainant’s daughter’s disability, which was not provided… -
Complaint Information Service18 September 2014Webpage
Information sheets for complaints
Complaints about racial, sex, disability and age discrimination Information for Complainants in Word (191.3 KB) Information for Complainants in PDF (120.36 KB) Information for Respondents in Word (177 KB) Information for Respondents in PDF (148 KB) Conciliation information in Word (179 KB) Conciliation information in PDF (184 KB) Complaints about breaches of human rights and other… -
17 September 2024Conciliation register
2023-08-03
The complainant applied for a role with the respondent government agency but was unsuccessful because he has diabetes. The government agency claimed the complainant’s disability prevented him from safely performing the inherent requirements of the role but indicated a willingness to participate in conciliation to try to resolve the complaint. The complaint was resolved with an agreement that… -
Conciliation register
2022-10-02
The complainant has memory loss. He said he sought to import his mobile phone number with the respondent telecommunications provider to a different provider. He said he was unsuccessful because personal information held by the two providers did not match. The complainant alleged that when he contacted the respondent to address the issue, he was required to answer a number of personal… -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
Information for people making complaints Human rights and ILO Table of contents What is the Commission’s role in relation to complaints? What happens when the Commission receives a complaint? What is conciliation? What happens if the complaint is not resolved? What if I have more questions? Complaint Information Service What is the Commission’s role in relation to complaints? Federal human…