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Complaint Information Service14 December 2012Webpage
Understanding and preparing for conciliation - Unlawful Discrimination
Learn how the Commission uses the process of conciliation when addressing complaints made by the public regarding incidences of unlawful discrimination. -
Complaint Information Service14 December 2012Webpage
Complaints under the Sex Discrimination Act
The Sex Discrimination Act 1984 (Cth) (the SDA) makes it against the law to treat you unfairly because of your: sex; gender identity; intersex status; sexual orientation; marital or relationship status (including same-sex de facto couples); family responsibilities; because you are pregnant or might become pregnant; because you are breastfeeding. -
Complaint Information Service29 July 2013Webpage
Complaints under the Sex Discrimination Act: Gender Identity
Learn everything you need to know about making a complaint regarding sex discrimination and harassment to the Australian Human Rights Commission. -
Complaint Information Service29 July 2013Webpage
Complaints under the Sex Discrimination Act: Intersex Status
Learn about sex discrimination laws in relation to intersex status and employment, education, accommodation and accessing or using services. -
Complaint Information Service25 July 2013Webpage
Complaints under the Sex Discrimination Act: Sexual Orientation
Learn about sex discrimination laws in relation to sexual orientation and employment, education, accommodation and accessing or using services. -
Sex Discrimination
28 November 2022Media ReleasePassage of ‘Respect@Work’ Bill is a major step in preventing harassment
The Bill creates a positive duty requiring employers to implement measures to prevent sexual harassment, sex discrimination and victimisation, and confers new regulatory powers on the Commission. -
14 December 2012Book page
HREOC Annual Report 2003-2004 : Appendices
The International Labour Organisation Convention 111 deals with discrimination in employment and occupation. Australian adherence to this Convention provides that all people have the right to equal treatment in employment and occupation without discrimination on the basis of: -
14 December 2012Book page
Mature Workers: 4. Help for Employers
Tackling discrimination and harassment in the workplace is legal obligation for all employers – but it’s also good for business. It can help you get the best for person for the job and reduce the potential for costly complaints and disruptions. -
14 December 2012Book page
Annual Report 2002-2003: Chapter 2
The Complaint Handling Section (CHS) is responsible for investigating and conciliating complaints lodged under federal anti-discrimination and human rights law. Accordingly, the CHS plays a key role in fulfilling the Commission’s objective of delivering an Australian society in which human rights are protected. -
Race Discrimination
21 February 2017SpeechFree Speech Inquiry - Opening Statement (2017)
Parliamentary Joint Committee on Human Rights - Inquiry into Freedom of Speech, Public hearing 17 February 2017 -
14 December 2012Book page
Annual Report 2002-2003: Appendices
The International Labour Organisation Convention 111 deals with discrimination in employment and occupation. Australian adherence to this Convention provides that all people have the right to equal treatment in employment and occupation without discrimination on the basis of: -
Complaint Information Service14 December 2012Publication
ADR in the context of Anti-Discrimination and Human Rights Law(2000)
The aim of this paper is to examine the use of Alternative Dispute Resolution [3] (ADR) in the context of the administration of complaints under anti-discrimination and human rights law. -
14 December 2012Book page
Report on performance - Annual Report 2011-2012: Australian Human Rights Commission
We have developed Key Performance Indicators (KPIs) and standards that form the basis for ongoing assessment of the complaint service. These indicators, and our performance in 2011-12 in relation to these indicators, are summarised below. In comparison with the last reporting year, the Service has seen a level of improvement across all KPIs. -
Complaint Information Service14 December 2012Webpage
Responding to complaints
Information for people and organisations responding to complaints -
14 December 2012Book page
Report on performance
We have developed key performance indicators which form the basis for ongoing assessment of the complaint service. These indicators, and our performance in 2010-11 in relation to these indicators, are summarised below. Timeliness. Our stated performance standard is for 80% of complaints to be finalised within 12 months of receipt. In 2010-11, we finalised 94% of matters within 12 months. The… -
Disability Rights
14 December 2012SpeechThe Role of Public Inquiries in eliminating disability discrimination
Introduction Distinctive features of the DDA Definition of disability Standards Limits of standards Action plans Focus of legislation on long term and large scale change Exemptions Complaint processes Courts and the role of anti-discrimination agencies -
Disability Rights
14 December 2012Webpage
Disability Discrimination Bill 1992: Explanatory memorandum
Part 1: Preliminary Clause 1 - Short Title Clause 2 - Commencement Clause 3- Objects Clause 4 -Interpretation Clause 5 - Disability discrimination Clause 6 - Indirect disability discrimination Clause 7 - Disability discrimination palliative and therapeutic devices and auxiliary aids Clause 8 - Disability discrimination interpreters. readers and assistants Clause 9 - Disability discrimination -… -
13 November 2014Book page
People and performance
Organisational excellence The Commission is accredited as an ‘A status’ national human rights institution (NHRI) by the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights. The ICC is responsible for accrediting new NHRIs, as well as re-accrediting existing NHRIs every five years, according to a rigorous and transparent process… -
14 December 2012Book page
Annual Report 2001-2002: Appendix 6
The Commission’s Performance Management Scheme provides a framework to manage and develop our staff to achieve our corporate objectives. There have been two cycles completed since its implementation on 1 July 1999. The scheme provides regular and formal assessment of an employee’s work performance and allows for access to training and skill development. -
14 December 2012Book page
Resolving discrimination and human rights issues - Annual Report 2009-2010: Australian Human Rights Commission
Our complaints process provides a way in which individuals and groups can voice and resolve disputes about discrimination and human rights. Our complaint work is also central to our role in protecting and promoting human rights and complements our policy and education work. The number and type of complaints we receive often highlight systemic discrimination problems. We use this information to…