Refine results
-
Complaint Information Service18 September 2014Webpage
Information sheets for complaints
Complaints about racial, sex, disability and age discrimination Information for Complainants in Word (191.3 KB) Information for Complainants in PDF (120.36 KB) Information for Respondents in Word Information for Respondents in PDF Conciliation information in Word Conciliation information in PDF Complaints about breaches of human rights and other discrimination in employment Information for -
13 November 2024Conciliation register
2024-02-01
The complainant alleged the respondent taxi driver at a taxi rank refused to take his fare because he was accompanied by an assistance animal. The taxi driver said he did not take the complainant’s fare because it would mean he would be late for a pre-arranged booking. The complaint was resolved through conciliation. The taxi driver had undergone training on discrimination and customer… -
13 November 2024Conciliation register
2024-02-05
The complainant said she is African and has brown skin. She alleged her manager at the respondent bridal store discriminated against her on the ground of her race, including by treating her disrespectfully, following her around the shop, offering her no shifts and preferring the company of a white colleague of a similar age to the complainant. The respondents denied discriminating against… -
6 November 2024Conciliation register
2023-10-05
The complainant alleged that during her employment with the respondent restaurant her manager slapped her on her bottom in front of customers and that on one occasion, after other staff had gone home, he said 'thank you so much dear' and kissed her on her cheek. She claimed that in response to her raising concerns about this conduct her boss said the manager also hugged and kissed other… -
6 November 2024Conciliation register
2023-10-04
The complainant’s daughter has Autism Spectrum Disorder and communication difficulties. The complainant alleged the respondent private school declined her daughter’s application for enrolment and would not provide adjustments to accommodate her daughter’s disability. The school claimed it requested additional information about the complainant’s daughter’s disability, which was not provided… -
Complaint Information Service14 December 2012Webpage
Complaints - Charter of Service
Charter of Service Australian Human Rights Commission National Information Service • Investigation and Conciliation Service Download in Word (133.92 KB) Download in PDF (121.12KB) Table of contents What we do Our service commitment How you can help us Compliments and general suggestions for improvement Raising concerns about our service Our contact information What we do The Australian Human… -
13 November 2024Conciliation register
2024-04-05
The complainant worked for the respondent real estate agency. She alleged that after being informed she was pregnant, colleagues made negative comments, including "you are pregnant and useless, go home". She claimed the agency denied her request to work from home for part of the day at her doctor’s recommendation even though other staff were permitted to work from home. The complainant… -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
The Australian Human Rights Commission (the Commission) has three areas of complaints we can investigate and resolve. They are: Claims of unlawful discrimination This includes complaints of discrimination, harassment and bullying based on a person’s: sex, including pregnancy, marital or relationship status (including same-sex de facto couples), breastfeeding, family responsibilities, sexual … -
Complaint Information Service14 December 2012Webpage
Complaints information for young people
You don’t have to put up with being treated unfairly because you’re young. There are laws to protect you against discrimination, harassment and bullying. These laws apply right across Australia. If you have a complaint, the Australian Human Rights Commission can look into it. We will talk to the people involved and help you work out a solution. Our aim is to help you deal with your… -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
Discover how when the Commission receives a complaint about an issue that is covered by the law, it can try to resolve the complaint by conciliation. -
Complaint Information Service14 December 2012Webpage
Complaints about discrimination in employment
Learn about discrimination in the workplace, what your rights are, and what happens after you make a complaint to the Commission. -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
Learn how federal anti-discrimination law allows people to make complaints to the Commission about unlawful sex, race, disability and age discrimination. -
Complaint Information Service14 December 2012Webpage
Complaints under the Racial Discrimination Act
Learn about the Racial Discrimination Act, which makes it illegal to treat people unfairly due to their race, colour, ethnic origin or immigrant status. -
Complaint Information Service14 December 2012Webpage
Complaints under the Age Discrimination Act
Learn how the Age Discrimination Act makes it illegal to treat a person unfairly due to their age, including younger people and older people. -
Complaint Information Service14 December 2012Webpage
Complaints under the Disability Discrimination Act
Disability discrimination happens when a person with a disability is treated less favourably than a person without the disability in the same or similar circumstances. For example, it would be ‘direct disability discrimination’ if a nightclub or restaurant refused a person entry because they are blind and have a guide dog. -
Complaint Information Service14 December 2012Webpage
Complaints under the Sex Discrimination Act
The Sex Discrimination Act 1984 (Cth) (the SDA) makes it against the law to treat you unfairly because of your: sex; gender identity; intersex status; sexual orientation; marital or relationship status (including same-sex de facto couples); family responsibilities; because you are pregnant or might become pregnant; because you are breastfeeding. -
14 December 2012Book page
A Bad Business - Fact Sheet: The Complaints Process
Media Pack Index | Media Release | Launch Speech by Pru Goward | Speech by Nareen Young | Case Studies Fact Sheets: Key Findings | The Complaints Process | Legal Definition of Sexual Harassment | Cost to Employers -
14 December 2012Book page
A Bad Business - Part B: The Complaints Process
Sexual harassment is an unwelcome sexual advance, unwelcome request for sexual favours or other unwelcome conduct of a sexual nature which makes a person feel offended, humiliated or intimidated, where a reasonable person would anticipate that reaction in the circumstances. [11] The Sex Discrimination Act defines the nature and circumstances in which sexual harassment is unlawful. [12] -
Asylum Seekers and Refugees
10 July 2013WebpageReports of complaints relating to immigration detention
Reports of complaints under the AHRC Act The Commission can inquire into complaints of breaches of human rights under the Australian Human Rights Commission Act 1986 (Cth) (AHRC Act). When the Commission receives a complaint of an alleged breach of human rights the Commission will attempt to resolve the complaint through conciliation. If conciliation is unsuccessful and the Commission finds… -
Race Discrimination
14 December 2012WebpageRacial Discrimination Act complaints : Conciliated Outcomes examples
Under the Racial Discrimination Act 1975 it is unlawful to do any act involving a distinction, exclusion, restriction or preference based on race, colour, descent, or national or ethnic origin which has the purpose or effect of nullifying or impairing the recognition, enjoyment or exercise, on equal footing, of any human right or fundamental freedom in the political, economic, social, cultural or…