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Complaint Information Service14 December 2012Publication
ADR in the context of Anti-Discrimination and Human Rights Law(2000)
The aim of this paper is to examine the use of Alternative Dispute Resolution [3] (ADR) in the context of the administration of complaints under anti-discrimination and human rights law. -
Commission – General8 April 2013Publication
Know your rights: About us
The Australian Human Rights Commission is the nation’s independent human rights body. We work to find practical and long-term solutions to the human rights issues facing people in Australia, as well as to build greater understanding and respect for human rights in our community. -
Commission – General5 August 2020E-bulletin (Monthly)
August ebulletin
We have heard the words human rights quite a lot in recent weeks, in varied and sometimes inaccurate settings. Measures to protect our health and safety must be balanced with our rights and freedoms, but if there was ever a time to articulate where that line is, it would be now. Which is why last week, I took the step of writing a piece for a mainstream publication. While the pandemic… -
Employers11 February 2015Webpage
Good practice guidelines for internal complaint processes
Good practice guidelines for internal complaint processes PDF (676 KB) Good practice guidelines for internal complaint processes Word (124 KB) Why have an internal complaint process? Addressing employee complaints about discrimination and harassment quickly and fairly is good for business because it can: identify ways to improve workplace practices and policies improve staff morale,… -
14 December 2012Book page
Annual Report 06-07: Chapter 4 - Complaint handling section
The President of the Human Rights and Equal Opportunity Commission (HREOC) is responsible for the investigation and conciliation of complaints lodged under federal anti-discrimination and human rights law. Staff of HREOC’s Complaint Handling Section (CHS) assist the President to investigate and resolve complaints. The CHS also provides information to the public about the law and the… -
Disability Rights6 April 2020Submission
Submission: People with Disability and the Criminal Justice System (2020)
The Australian Human Rights Commission (the Commission) welcomes the opportunity to provide this submission to the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability (the Royal Commission). -
Sex Discrimination30 November 2021Speech
Launch of Set the Standard
Sex Discrimination Commissioner, Kate Jenkins launches “Set the Standard” report aims to improve safety and respect in Australian parliamentary workplaces. -
14 December 2012Book page
Annual Report 2007-2008: Chapter 4 - Complaint Handling Section
The President of HREOC is responsible for the investigation and conciliation of complaints lodged under federal anti-discrimination and human rights law. Staff of HREOC’s Complaint Handling Section (CHS) assist the President to investigate and resolve complaints. The CHS also provides information to the public about the law and the complaint process through the Complaint Information Service… -
Commission – General10 November 2020E-bulletin (Monthly)
November ebulletin
Welcoming our new Children's Commissioner, Anne Hollonds Anne Hollonds commences her role as Australia’s National Children’s Commissioner today. Anne brings with her a wealth of experience as an advocate for children and young people. She has worked as the CEO of Relationships Australia, the Benevolent Society and – most recently – the Australian Institute of Family Studies. The Commission… -
14 December 2012Book page
HREOC Annual Report 2003-2004 : Chapter 4: Complaint Handling Section
The Complaint Handling Section (CHS) is responsible, through the President, for investigating and conciliating complaints lodged under federal anti-discrimination and human rights law. The CHS also delivers a Complaint Information Service. Accordingly, the CHS plays a key role in fulfilling the Commission's objective of delivering an Australian society in which human rights are protected. -
Complaint Information Service12 November 2014Webpage
Complaint information in Auslan
The Australian Human Rights Commission is an independent third party which investigates complaints about discrimination and breaches of human rights. This presentation in Auslan explains what you can complain about and how the complaint process works. Watch Information about making a complaint -
14 December 2012Book page
HREOC - Annual Report 2001 - 2002: Chapter 2: Complaint Handling Section
The Complaint Handling Section had a productive year investigating and conciliating complaints of alleged discrimination and human rights breaches; providing information to the public about federal anti-discrimination and human rights law through its Complaint Information Service and community education and liaison program; and providing complaint investigation and resolution skills training to… -
Commission – General14 December 2012Publication
Annual Report 2007-2008: Human Rights and Equal Opportunity Commission
As a record, the Annual Report of the Human Rights and Equal Opportunity Commission (HREOC) is a testament to the vital role that our Commissioners and staff play in promoting and protecting human rights. In that light, the 2007-08 reporting period has seen a number of significant national developments in Australia that have provided high profile validation for these efforts. -
Disability Rights14 December 2012Speech
Disability discrimination legislation in Australia from an international human rights perspective: History, achievements and prospects
I want to talk today about the relationship between the lofty principles of international law on human rights and the practical realities for people with a disability in Australia. -
Commission – General21 October 2019Publication
Annual Report 2018-2019
This Annual Report sets out the performance of the Australian Human Rights Commission in the 2018–19 financial year. -
17 January 2019Webpage
National Inquiry into Sexual Harassment in Australian Workplaces - limited waiver of confidentiality obligations
Learn how the Commission asked employers to allow their staff to make confidential submissions to the National Inquiry into Workplace Sexual Harassment. -
14 December 2012Book page
Monitoring and reporting on laws and policy - Annual Report 2009-2010: Australian Human Rights Commission
The Commission assesses compliance with human rights principles by examining and reporting on issues of race, age, sex and disability discrimination and human rights. In doing so, we play a significant role in the monitoring of legislation and policy in Australia. -
Disability Rights14 December 2012Speech
Recognition matters: Human rights and the rights of carers
For thousands of years, Aboriginal groups, who might spend much of their time living far apart in the expanses of this land, pursuing separately the business of survival, would come together at times to meet, to trade, sometimes to resolve differences, but also to exchange knowledge for mutual benefit. -
Commission – General18 March 2013Webpage
What are human rights?
Learn about Australia's international human rights commitments and the future of human rights legislation. -
Race Discrimination10 March 2023Media Release
Commissioner calls for coordinated response to address spectator racism
Australia’s Race Discrimination Commissioner Chin Tan said the reported racial abuse directed at NRL player Latrell Mitchell demonstrates the need for professional sports organisations, including clubs and codes, to work together to address spectator racism.