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14 December 2012Book page
Annual Report 2007-2008: Chapter 4 - Complaint Handling Section
Chapter 4 Complaint Handling Section Back to Contents 4.1 OVERVIEW OF THE WORK COMPLAINT HANDLING SECTION 4.1.1 Key performance indicators and standards 4.1.2 Customer satisfaction survey 4.1.3 Service Charter 4.1.4 Access to complaint services 4.1.5 Community education 4.1.6 Staff training and training as provider 4.1.7 Research and conference presentations 4.1.8 International conference -
14 December 2012Book page
Telecommunications Access Project Discussion Paper: Call for Expressions of Interest
Further assistance regarding this project may be obtained from: Mr Bruce Maguire - Disability Rights Unit Phone: 02 9284 9613 TTY: 1800 620 241 E-mail: brucemaguire@humanrights.gov.au -
Commission - General14 December 2012Webpage
Australian Council of Human Rights Agencies (ACHRA) - UPR Progress Report (2011)
The Australian Government is to be commended for its frank and robust engagement in the UPR process to date, both in the formal working group session and in engaging with the Australian Human Rights Commission (AHRC), NGOs and civil society throughout the process. -
Sex Discrimination26 March 2014Book page
Chapter 4: Principle 1: Strong leadership drives reform
Key findings of ADF Review To support and drive the cultural reform envisaged by the ADF Review, strong, clear and consistent leadership is essential. This commitment must be widely communicated and reinforced at all levels of the organisation through policies, practices, rewards and sanctions. Progress must be monitored at the most senior levels regularly and transparently. Every member of… -
Sex Discrimination14 December 2012Book page
20 Years on: The Challenges Continue - Chapter 3
This Chapter compares the results of HREOC's review of sexual harassment in employment complaints reported in A Bad Business with the findings of the telephone survey on the incidence and nature of sexual harassment in the workplace in relation to: -
Disability Rights14 December 2012Project
Education and disability
Education page Page last updated: 20 August 2012 Standards and guidelines| Brief guide and FAQs | >Action plans | Decisions in complaint cases| Exemption decisions | Access to course materials | Other Commission resources | Other resources The Disability Discrimination Act makes discrimination in education unlawful. We have established this page to provide a convenient entry point for… -
14 December 2012Book page
Annual Report 2001-2002: Chapter 5
Mr Graeme Innes AM continued to serve on a part time basis throughout 2000-01 as Deputy Disability Discrimination Commissioner. In this role he assists with the handling of public enquiries, exemption applications and the development of standards under the Disability Discrimination Act. -
14 December 2012Book page
Annual Report 2008-2009: Appendix 6
The Commission reviews staff performance annually through its Performance Management Scheme. The Scheme provides an opportunity to set goals and priorities in line with our Strategic Plan and to assess the level of individual performance and contribution to Unit outcomes. The Scheme also provides an opportunity to identify and address learning and development needs and to plan effectively for the… -
Legal14 December 2012Webpage
CERD: Concluding observations - Australian 2005
Information concerning Australia and the United Nations International Convention on the Elimination of All Forms of Racial Discrimination CONSIDERATION OF REPORTS SUBMITTED BY STATES PARTIES UNDER ARTICLE 9 OF THE CONVENTION Concluding observations of the Committee on AUSTRALIA CERD/C/AUS/CO/14 March 2005 COMMITTEE ON THE ELIMINATION OF RACIAL DISCRIMINATION Sixty-sixth session 21 February -… -
14 December 2012Book page
Annual Report 1999-2000: The Commission
The Commission is an organisation established under the Human Rights and Equal Opportunity Commission Act 1986. It has a President and six Commissioners. The six positions are currently held by four persons. -
14 December 2012Book page
Annual Report 1999-2000: President Statement
Read the President's statement from the 1999-2000 annual report.
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