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6 November 2024Conciliation register
2023-10-03
The complainant has a vision impairment and is accompanied by a guide dog. He alleged that drivers engaged by the respondent ride-share company declined to drive him and his guide dog on multiple occasions. He claimed the drivers originally accepted his trip, but once he requested the passenger seat be moved forward to accommodate his guide dogs, the drivers rejected his trip and directed… -
6 November 2024Conciliation register
2023-12-02
The complainant was recovering from back surgery and used a walking frame. She attended the respondent hotel and said there was no accessible bathroom. The complainant said the cubicle was too narrow and so she had to leave her walking frame outside the cubicle. She claimed that, due to the lack of handrails in the cubicle, she was then unable to stand and became trapped in the cubicle. The … -
Commission – General
15 March 2024SpeechAustralian Human Rights Commission’s complaint handling jurisdiction
Civil Justice Research Conference 2019 Macquarie University, Sydney Emeritus Professor Rosalind Croucher AM [ Professor Croucher spoke to this paper] Abstract The complaint handling role of the Australian Human Rights Commission from time to time attracts some attention in the media—but not always for constructive reasons. This presentation set out the real story. It is one that is a worthy… -
LGBTIQ+
15 August 2023Media ReleaseCommission welcomes resolution in Census inclusion complaint
The Australian Human Rights Commission (AHRC) today welcomes the resolution of a discrimination complaint brought against the Australian Bureau of Statistics (ABS) over the 2021 Census. The complaint, filed with the AHRC by community organisation Equality Australia and individual April Long, argued that the survey failed to ask meaningful questions to properly count members of the LGBTIQA+ -
Complaint Information Service29 January 2019Webpage
The complaint process for complaints about sex, race, disability and age discrimination
View the complaint process to the Australian Human Rights Commission for complaints about sex, race, disability and age discrimination. -
Sex Discrimination
20 September 2024Media ReleaseSex Discrimination Commissioner welcomes final recommendation being implemented from Respect@Work report
Sex Discrimination Commissioner Dr Anna Cody has welcomed the Australian parliament’s passing of legislation that will prevent courts ordering applicants to pay respondent’s costs in Federal Court discrimination cases. -
Race Discrimination
29 October 2024WebpageMyths and misconceptions about Racism
We all have a role to play in building our own anti-racism skillset, and challenging myths and misconceptions about racism in Australia. -
Commission – General
4 October 2024Media Release
Commission President reiterates calls for upholding human rights as violence in the Middle East escalates
As the violence in the Middle East escalates, and with the approaching anniversary of the brutal 7 October attacks by Hamas and the start of Israel’s devastating and continuing response, the President of the Australian Human Rights Commission has reiterated its call for upholding human rights and international humanitarian law. -
Disability Rights
14 December 2012SpeechPresentation to Web Content and Performance Management Conference
Good morning everyone. I'm actually thinking of developing a theory of corporate management based on reactions to that introduction. For example, when I say good morning to first year university students, they echo "good morning" back to me; when I say good morning to politicians, they remain silent, lest they be misquoted; when I say good morning to management consultants, they write… -
Commission – General
31 October 2024Speech
Human Rights Act for NSW
Advocating for a NSW Human Rights Act, Hugh de Kretser emphasizes its importance for First Nations and all citizens, highlighting the need for comprehensive human rights protections. -
Employers13 February 2015Quick Guide
Complaints – Internal Complaints Processes
Establishing a process to resolve complaints of discrimination and harassment can improve staff satisfaction and help avoid complaints to external agencies or other legal action. Under federal anti-discrimination laws, if an organisation argues that the organisation should not be held liable for any discrimination or harassment by one of its employees, the organisation will need to… -
Rights and Freedoms
9 October 2024News storyStatement: Inquiry into antisemitism at Australian Universities
President Hugh de Kretser gave at opening statement at the Senate Legal and Constitutional Affairs Committee Inquiry into the proposed Commission of Inquiry into Antisemitism at Australian Universities Bill (2024) -
Asylum Seekers and Refugees
10 July 2013WebpageReports of complaints relating to immigration detention
Reports of complaints under the AHRC Act The Commission can inquire into complaints of breaches of human rights under the Australian Human Rights Commission Act 1986 (Cth) (AHRC Act). When the Commission receives a complaint of an alleged breach of human rights the Commission will attempt to resolve the complaint through conciliation. If conciliation is unsuccessful and the Commission finds… -
17 September 2024Conciliation register
2023-08-02
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17 September 2024Conciliation register
2023-08-01
The complainant advised she had depression for a short period in the past and that this does not impact on her ability to work. She applied for an increase to income protection insurance which was granted with an exception for mental health issues. She said she applied for a further two increases to her income protection insurance and claims the respondent insurer granted the first request… -
17 September 2024Conciliation register
2023-08-03
The complainant applied for a role with the respondent government agency but was unsuccessful because he has diabetes. The government agency claimed the complainant’s disability prevented him from safely performing the inherent requirements of the role but indicated a willingness to participate in conciliation to try to resolve the complaint. The complaint was resolved with an agreement that… -
Complaint Information Service14 December 2012Webpage
The complaint process for complaints about discrimination in employment (ILO)
The Australian Human Rights Commission is an independent agency that investigates and resolves complaints about discrimination and breaches of human rights. -
17 September 2024Conciliation register
2023-08-04
The complainant is legally blind and was employed as a senior staff member with the respondent recruitment agency. He alleged other members of senior staff and the business owner discriminated against him because of his disability, including by ridiculing him for not using two computer screens, making derogatory comments about his disability and threatening to demote him when he sought to… -
17 September 2024Conciliation register
2023-08-08
The complainant (C) is a national LGBTIQ+ organisation whose purpose is to improve the wellbeing and circumstances of LGBTIQ+ people in Australia and their families and children. C alleged that the first respondent statutory officeholder decided not to recommend that topics relating to gender identity, innate variations of sex characteristics and sexual orientation be included in the 2021… -
Complaint Information Service14 December 2012Webpage
Complaints - Charter of Service
Charter of Service Australian Human Rights Commission National Information Service • Investigation and Conciliation Service Download in Word (133.92 KB) Download in PDF (121.12KB) Table of contents What we do Our service commitment How you can help us Compliments and general suggestions for improvement Raising concerns about our service Our contact information What we do The Australian Human…