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The complainant is Vietnamese and attended an outlet of the respondent telecommunications retailer. He alleged he was refused an advertised concession discount and his concession card was not accepted because of his race. He alleged customers who were not Vietnamese received more favourable treatment. The telecommunications retailer advised the complainant could not be offered the discount …

The complainant was employed as a traffic controller with the respondent traffic management business. She alleged one of the managing directors sexually harassed her at a Christmas party by pulling her towards him and rubbing her body, and later sending her a text message and leaving a voicemail message asking, ‘where is my f**k?’. She also alleged other colleagues propositioned her for sex…

The complainant is Aboriginal and cares for three children. She has fibromyalgia, depression, anxiety, and experiences chronic pain. The complainant worked as a health practitioner with the respondent Aboriginal health service, the only one in the area. She alleged the health service initially rejected a medical certificate because she consulted a colleague at the health service, questioned…

The complainant’s adult son has an acquired brain injury, experiences seizures and uses a wheelchair. The complainant advised she booked a wheelchair accessible taxi with the respondent taxi company to take her son to the local pool for hydrotherapy and bring him home afterwards. She alleges the taxi booked to bring her son home did not arrive, leaving him alone and wet at the pool carpark…

The complainant advised he has chronic mental health issues and lives in public housing. He alleged he was not allowed to keep a pet snake in his apartment while other residents were allowed to have pets. The respondent public housing provider advised pets were not allowed in the complainant’s apartment unless an exemption had been granted. The complaint was resolved with an agreement that…

The complainant was employed in a human resources role with the respondent property management company. She advised she was in a consensual romantic relationship with a manager that began before she was employed with the company and ended during her employment. The complainant alleged that after the end of the relationship, the manager sexually harassed her, including by sending her text…

The complainant has psychosocial disability, including post-traumatic stress disorder, anxiety and depression, and has an assistance dog. The complainant owned an apartment and alleged the body corporate did not recognise his dog as an assistance animal. He said the body corporate’s newsletter said only guide dogs would be permitted to access communal areas. The complainant alleged the on…

The complainant’s son is eight years of age and has Attention Deficit Hyperactivity Disorder , learning difficulties and sensory processing difficulties. The complainant alleged the respondent government public housing provider placed her and her son in unsuitable accommodation. In particular, she claimed the home was too crowded and did not offer enough space to set up occupational therapy …