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14 December 2012Book page
Annual Report 2007-2008: Chapter 4 - Complaint Handling Section
Chapter 4 Complaint Handling Section Back to Contents 4.1 OVERVIEW OF THE WORK COMPLAINT HANDLING SECTION 4.1.1 Key performance indicators and standards 4.1.2 Customer satisfaction survey 4.1.3 Service Charter 4.1.4 Access to complaint services 4.1.5 Community education 4.1.6 Staff training and training as provider 4.1.7 Research and conference presentations 4.1.8 International conference -
Legal
24 April 2015SubmissionCrimes Legislation Amendment (Powers, Offences and Other Measures) Bill 2015 (Cth)
1 Introduction The Australian Human Rights Commission makes this submission to the Senate Legal and Constitutional Affairs Legislation Committee in its Inquiry into the Crimes Legislation Amendment (Powers, Offences and Other Measures) Bill 2015 (Cth) (Bill) introduced by the Government. 2 Summary The Commission welcomes the opportunity to make a submission about this Bill. Given the limited… -
14 December 2012Book page
Annual Report 2007-2008: Milestones
Learn about milestones in the 2007-2008 annual report. -
14 December 2012Book page
Annual Report 2008-2009: Glossary
Understand key terms from the 2008-2009 annual report glossary. -
Legal
14 December 2012Webpage
Commission Submission - Amicus Curiae - Jacomb v Australian Municipal, Administrative, Clerical And Services Union
General Recommendation No 5 Seventh Session, 1988 (Attachment Ten) General Recommendation No 23 Sixteenth Session, 1997 (Attachment Eleven) General Recommendation No 25 Thirtieth Session, 30 January 2004 (Attachment Twelve) -
Disability Rights
14 December 2012Project
The Overlooked Consumers
A Discussion Paper examining the Access, Challenges and Emerging Possibilities for Consumer Electronics and Home Appliances. -
14 December 2012Book page
Annual Report 2008-2009: Appendix 6
The Commission reviews staff performance annually through its Performance Management Scheme. The Scheme provides an opportunity to set goals and priorities in line with our Strategic Plan and to assess the level of individual performance and contribution to Unit outcomes. The Scheme also provides an opportunity to identify and address learning and development needs and to plan effectively for the… -
Rights and Freedoms
14 December 2012Opinion pieceOpinion Pieces - Scrutinising our counter-terrorism laws (2008)
In 2006, I was a member of the Government-appointed Sheller Committee, which recommended the establishment of an independent review of counter-terrorism laws. -
Commission - General
14 December 2012WebpageSenate File Listing 1 January 2008 - 30 June 2008
FileId: 2007/213-2 Create Date 26-Mar-2008 Name: GENERAL CORRESPONDENCE - PRESIDENT 2006 JULY-DEC Title: PUBLIC AWARENESS AND EDUCATION - PRESIDENT AGENCY LIAISON