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The complainant advised she is of South Asian origin and has brown skin. She alleged that while on a flight with the respondent airline, a senior member of the flight crew was unpleasant and rude towards her. She claimed the same crew member was pleasant and polite to non-Asian passengers. She claimed the airline did not respond appropriately to her concerns and did not contact a witness who…

The complainant is blind and has a guide dog. He claimed he was unable to safely cross a street near his home because although there was a pedestrian safety zone, there was no way for him to detect the location of the zone. He said he had asked his local council on several occasions to address the issue with no result. The local council advised it was aware of the complainant's concerns but…

The complainant alleged that a manager sexually harassed her by having unconsensual sex with her after a work Christmas party at his home when she was intoxicated and unconscious. The complainant was no longer employed with the company at the time the complaint was lodged. The company claimed it could not be held liable for any alleged sexual harassment. The company said it had communicated…

The complainant has a neurological condition and uses a wheelchair. She says that prior to booking a stay at the respondent hotel, she was informed the hotel was wheelchair accessible. She alleges when she arrived, she found not all facilities were wheelchair accessible, for example, furniture layout made parts of the room inaccessible, there was a step to access the balcony and the gym and…

The complainant said she is African and has brown skin. She alleged her manager at the respondent bridal store discriminated against her on the ground of her race, including by treating her disrespectfully, following her around the shop, offering her no shifts and preferring the company of a white colleague of a similar age to the complainant. The respondents denied discriminating against…

The complainant worked for the respondent real estate agency. She alleged that after being informed she was pregnant, colleagues made negative comments, including "you are pregnant and useless, go home". She claimed the agency denied her request to work from home for part of the day at her doctor’s recommendation even though other staff were permitted to work from home. The complainant…

The complainant was recovering from back surgery and used a walking frame. She attended the respondent hotel and said there was no accessible bathroom. The complainant said the cubicle was too narrow and so she had to leave her walking frame outside the cubicle. She claimed that, due to the lack of handrails in the cubicle, she was then unable to stand and became trapped in the cubicle. The …

The complainant has Autism Spectrum Disorder and says he can feel overwhelmed when given a lot of information. He said he became overwhelmed on his first day of work with the respondent organisation and took the second day as personal leave. He claimed on the third day, he was told he was not the right fit for the organisation and his employment was terminated. The organisation denied the

The complainant alleged that during her employment with the respondent restaurant her manager slapped her on her bottom in front of customers and that on one occasion, after other staff had gone home, he said 'thank you so much dear' and kissed her on her cheek. She claimed that in response to her raising concerns about this conduct her boss said the manager also hugged and kissed other…