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14 December 2012Book page
Annual Report 2007-2008: Chapter 4 - Complaint Handling Section
Chapter 4 Complaint Handling Section Back to Contents 4.1 OVERVIEW OF THE WORK COMPLAINT HANDLING SECTION 4.1.1 Key performance indicators and standards 4.1.2 Customer satisfaction survey 4.1.3 Service Charter 4.1.4 Access to complaint services 4.1.5 Community education 4.1.6 Staff training and training as provider 4.1.7 Research and conference presentations 4.1.8 International conference -
14 December 2012Book page
Living Spirit - Muslim Women's Project 2006: Report
The project was officially supported by the Federation of Ethnic Communities’ Council of Australia, the Equal Opportunity Commission Victoria, the Ethnic Communities’ Council of Victoria, the Islamic Council of Victoria, the Islamic Girls’ and Women's Group, the Centre for Multicultural Youth Issues, the Victorian Immigrant and Refugee Women’s Coalition and Goulburn Ovens Institute of TAFE. The… -
Sex Discrimination
7 March 2020SpeechIs it coming up roses yet? Women in the 21st century
International Women’s Day Lunch Union, University and Schools Club Thank you to the Union, University and Schools Club for inviting me to speak and to Dr Mary Forbes for reaching out to. This is a wonderful event. Full of pride, full of celebration—and full of women and supportive men! Let me begin by acknowledging the traditional custodians of the land on which we meet, the Gadigal people… -
14 December 2012Book page
Report No. 41: El Masri v Commonwealth (Department of Immigration and Citizenship) (2009)
El Masri v Commonwealth (Department of Immigration and Citizenship) Report into unlawful and arbitrary detention and the right of people in detention to humane treatment (2009) AusHRC 41 ISSN 1837-1183 (Print) ISSN 1837-1191 (Online) Download PDF (809 kb) Word (529 kb) Contents Introduction Part A: Structure of this report Part B: Summary of findings and recommendations Part C: The… -
14 December 2012Book page
Indigenous Deaths in Custody: Part E Profiles: Indigenous Deaths in Custody 1989 - 1996
The death was the result of coronary atherosclerosis. There is no evidence which creates any suspicion that there was a causal link between the deceased being held in custody and his death. -
Disability Rights
11 April 2025WebpageGuidelines on equal access to digital goods and services
Contents About this document Executive Summary About the Guidelines The need for Guidelines Who should read these guidelines? Chapter 1: Legal and human rights obligations Chapter 2: How to provide equal access to digital goods and services Chapter 3: Standards and Guidelines on digital accessibility Further reading About this document This is an update of the Australian Human Rights… -
Aboriginal and Torres Strait Islander Social Justice
1 June 2021SpeechTruth for change - Reckoning with our past and transforming our nation
This was the keynote address at the Australian Institute of Aboriginal and Torres Strait Islander Studies conference, 2021. Good morning everyone. I acknowledge the Kaurna peoples whose lands we gather on for this conference—I pay my respects to your elders, past, present and emerging. I also acknowledge all our peoples who have come from countries—First Nations—from across this vast… -
14 December 2012Book page
Social Justice Report 2003: Chapter 2: Reconciliation and government accountability
Social Justice Report 2003 back to contents Chapter two: Reconciliation and government accountability In the Social Justice Report 1999, my first report as Social Justice Commissioner, I identified four key themes and challenges that existed in the approach of the federal government to Indigenous policy making at the time. These were moving beyond welfare dependency, accountability,… -
14 December 2012Book page
Report to the Department of Immigration and Citizenship (DIaC)
The Unlocking Doors Project was a series of forums, workshops and consultations conducted by the Human Rights and Equal Opportunity Commission throughout 2006, which brought Muslim peoples and communities in New South Wales and Victoria into a dialogue with Police. This dialogue sought to strengthen Muslim peoples’ relationship with law enforcement agencies and build on the capacity of the…