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Conciliation register
2022-10-02
The complainant has memory loss. He said he sought to import his mobile phone number with the respondent telecommunications provider to a different provider. He said he was unsuccessful because personal information held by the two providers did not match. The complainant alleged that when he contacted the respondent to address the issue, he was required to answer a number of personal… -
Complaint Information Service30 April 2020Webpage
Translations: Fact sheet - Complaints under the Racial Discrimination Act
Access translations of the fact sheet on complaints under racial discrimination. -
Complaint Information Service7 May 2019Webpage
Conciliation – how it works
Many complaints that the Australian Human Rights Commission receives are resolved through conciliation. Conciliation is an informal, flexible approach to resolving complaints – matters can be settled by an exchange of letters, a telephone negotiation between the Commission and the people involved, a telephone conciliation conference or a face to face conciliation conference. We will discuss… -
Complaint Information Service29 January 2019Webpage
Information for advocates and lawyers participating in conciliation
The Commission values the positive role that advocates and lawyers can play in conciliation. Advocates and lawyers can provide important support to parties, assist parties understand and articulate how they see the law applies to a complaint and advise parties on possible options to resolve the complaint. Conciliators at the Commission decide whether it is appropriate for an advocate or… -
Complaint Information Service15 April 2015Webpage
Preparing for Conciliation
You can access the Australian Human Rights Commission's complaint information service, which provides information on how to prepare for conciliation. -
Complaint Information Service12 November 2014Webpage
Complaint information in Auslan
Learn about the complaint information available in Auslan. -
Complaint Information Service20 February 2014Webpage
Act Information Sheets
Explore a range of discrimination complaints made to the Commission related to sex, race, age, disability and discrimination in employment and occupation.