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Age Discrimination
19 December 2024WebpageAbout making a complaint
If you experience discrimination, you can address it directly or make a complaint to the Australian Human Rights Commission. Complaints can be made online or in writing. -
Complaint Information Service12 November 2014Webpage
Complaint information in Auslan
The Australian Human Rights Commission is an independent third party which investigates complaints about discrimination and breaches of human rights. This presentation in Auslan explains what you can complain about and how the complaint process works. Watch Information about making a complaint -
12 December 2024Conciliation register
2024-07-03
The complainant’s son is on the Autism spectrum, has Attention Deficit and Hyperactivity Disorder, Generalised Anxiety Disorder and a pathological demand avoidance profile. She claimed the respondent public school failed to appropriately accommodate her son’s disability, resulting in school refusal. On being informed of the complaint, the school denied discriminating against the complainant… -
12 December 2024Conciliation register
2024-07-01
The complainant has a vision impairment and tried to obtain a quote for car insurance from the respondent insurer’s website, but found the website inaccessible. He claimed that when he contacted the insurer, he was informed it did not offer products for people with a vision impairment. The insurer advised that in response to the complainant’s original complaint to the insurer, it had made… -
12 December 2024Conciliation register
2024-06-04
The complainant alleged that a manager sexually harassed her by having unconsensual sex with her after a work Christmas party at his home when she was intoxicated and unconscious. The complainant was no longer employed with the company at the time the complaint was lodged. The company claimed it could not be held liable for any alleged sexual harassment. The company said it had communicated… -
12 December 2024Conciliation register
2024-06-01
The complainant has a neurological condition and uses a wheelchair. She says that prior to booking a stay at the respondent hotel, she was informed the hotel was wheelchair accessible. She alleges when she arrived, she found not all facilities were wheelchair accessible, for example, furniture layout made parts of the room inaccessible, there was a step to access the balcony and the gym and… -
Age Discrimination
29 November 2024Webpage
About the Age Discrimination Act
Learn how to file a complaint under the Age Discrimination Act with the Australian Human Rights Commission, understand exemptions, and discover the Commissioner's priorities. -
Aboriginal and Torres Strait Islander Social Justice
24 July 2024WebpageInforming the Agenda Project - About the Project (Participant Information Sheet)
Project Overview / Privacy Collection Statement The Australian Human Rights Commission invites you to contribute to the Informing the Agenda Project. 1. What is the Project about? The Aboriginal and Torres Strait Islander Commissioner is inviting surveys and submissions as well as engaging in face-to-face and two online engagements to contribute to the Informing the Agenda Project ( Project)… -
Aboriginal and Torres Strait Islander Social Justice
24 July 2024Webpage
Informing the Agenda - Privacy Collection Notice
Project Overview / About the Project / Your Submission The Australian Human Rights Commission ( Commission) collects and handles personal information in accordance with the Privacy Act 1988 (Cth), the Archives Act 1983 (Cth) and our Privacy Policy. By providing responses to our questions as part of this submission process and providing your submission to us, you consent to the Commission -
13 November 2024Conciliation register
2024-04-04
The complainant has a 6 month old exclusively breastfed baby and applied to the respondent educational body to sit a tertiary level admissions test. She alleged she was informed two days before the exam that she would not be permitted to breastfeed her baby on demand but rather, during the lunch break. The complainant noted this would mean she would not have a lunch break like others sitting… -
Legal
6 May 2024WebpageInformation Publication Scheme
About the Information Publication Scheme The Information Publication Scheme (IPS) is a government scheme that encourages government agencies to be proactive when it comes to publishing and disclosing information that it holds. The scheme covers all government agencies subject to the Freedom of Information Act 1982 (Cth) (FOI Act). This includes the Australian Human Rights Commission (the -
13 November 2024Conciliation register
2024-02-03
The complainant alleged the respondent real estate agent denied her access to a property because she was accompanied by an assistance dog. The real estate company apologised to the complainant for her experience and expressed a desire to try to resolve the complaint by conciliation. The complaint was resolved by conciliation. The real estate agent was counselled and attended anti… -
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12 December 2024Conciliation register
2024-06-02
The complainant is 83 years of age and holds a credit card with the respondent financial institution. The financial institution offers customers with this credit card free travel insurance. The complainant alleged he was unable to access this benefit because the respondent insurer did not offer travel insurance to people over 80 years of age at the time he sought to travel. The respondents… -
6 November 2024Conciliation register
2023-10-04
The complainant’s daughter has Autism Spectrum Disorder and communication difficulties. The complainant alleged the respondent private school declined her daughter’s application for enrolment and would not provide adjustments to accommodate her daughter’s disability. The school claimed it requested additional information about the complainant’s daughter’s disability, which was not provided… -
Commission – General
6 November 2024E-bulletin (Monthly)President's message | November 2024
Dear friends, I’m pleased to share the Australian Human Rights Commission’s Annual Report 2023-24 which has been tabled in the Australian Parliament. In my first three months in this role, one of the things that has struck me is the breadth and depth of the Commission’s work. Our Annual Report highlights this. One of the Commission’s core functions is providing access to justice for people… -
13 November 2024Conciliation register
2024-04-01
The complainant has Autism Spectrum Disorder and says he can feel overwhelmed when given a lot of information. He said he became overwhelmed on his first day of work with the respondent organisation and took the second day as personal leave. He claimed on the third day, he was told he was not the right fit for the organisation and his employment was terminated. The organisation denied the -
13 November 2024Conciliation register
2024-02-05
The complainant said she is African and has brown skin. She alleged her manager at the respondent bridal store discriminated against her on the ground of her race, including by treating her disrespectfully, following her around the shop, offering her no shifts and preferring the company of a white colleague of a similar age to the complainant. The respondents denied discriminating against… -
6 November 2024Conciliation register
2023-10-01
The complainant has a mobility disability and sought to park his car in an accessible parking spot at the respondent hotel’s car park. He claimed there was no accessible parking or courtesy parking for people with disability. The hotel advised it did offer courtesy parking for people with disability but acknowledged the layout of the car park was confusing and that patrons may not easily… -
13 November 2024Conciliation register
2024-04-05
The complainant worked for the respondent real estate agency. She alleged that after being informed she was pregnant, colleagues made negative comments, including "you are pregnant and useless, go home". She claimed the agency denied her request to work from home for part of the day at her doctor’s recommendation even though other staff were permitted to work from home. The complainant…
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