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Complaint Information Service12 November 2014Webpage
Complaint information in Auslan
The Australian Human Rights Commission is an independent third party which investigates complaints about discrimination and breaches of human rights. This presentation in Auslan explains what you can complain about and how the complaint process works. Watch Information about making a complaint ... -
Complaint Information Service14 December 2012Webpage
Complaint Guides
The Australian Human Rights Commission is an independent third party which investigates complaints about discrimination and human rights breaches. It does not act as an advocate or legal representative for a party to a complaint. The complaint process is simple, free and flexible. Please click on the links below to view the outline of each one of them. -
Complaint Information Service29 January 2019Webpage
The complaint process for complaints about sex, race, disability and age discrimination
View the complaint process to the Australian Human Rights Commission for complaints about sex, race, disability and age discrimination. -
Complaint Information Service20 February 2014Webpage
The Complaint Process
The Australian Human Rights Commission is an independent third party which investigates complaints about discrimination and human rights breaches. It does not act as an advocate or legal representative for a party to a complaint. The complaint process is simple, free and flexible. Please click on the links below to view the outline of each one of them. -
Sex Discrimination15 July 2015Webpage
Assistance and making a complaint
The decision of where to bring a complaint is a complex one and legal advice should be sought. It can depend on several factors like the time it will take for a complaint to be dealt with, time limits on lodging the complaint and the range of remedies or relief that are available if the matter has to go to court. The following organisations may be able to provide assistance and advice: National ... -
19 September 2018Webpage
Complaints
We investigate and resolve complaints of discrimination and breaches of human rights. You can make a complaint no matter where you live in Australia. Our service is free, impartial and informal. -
23 April 2015Book page
Appendix 3: Complaint statistics
Enquiries and complaints received The Commission received 19 688 enquiries in 2013-14. This is 16% higher than the number received in the previous year. The majority of enquiries (73%) were received via our National Information Hotline. The main issues raised by enquirers in this reporting year related to disability discrimination (18%); general employment matters, including harassment and ... -
Complaint Information Service29 January 2019Webpage
Information for advocates and lawyers participating in conciliation
The Commission values the positive role that advocates and lawyers can play in conciliation. Advocates and lawyers can provide important support to parties, assist parties understand and articulate how they see the law applies to a complaint and advise parties on possible options to resolve the complaint. Conciliators at the Commission decide whether it is appropriate for an advocate or lawyer to ... -
Aboriginal and Torres Strait Islander Social Justice24 July 2024Webpage
Informing the Agenda Project - About the Project (Participant Information Sheet)
Project Overview / Privacy Collection Statement The Australian Human Rights Commission invites you to contribute to the Informing the Agenda Project. 1. What is the Project about? The Aboriginal and Torres Strait Islander Commissioner is inviting surveys and submissions as well as engaging in face-to-face and two online engagements to contribute to the Informing the Agenda Project ( Project ). The ... -
Employers11 February 2015Webpage
Good practice guidelines for internal complaint processes
Good practice guidelines for internal complaint processes PDF (676 KB) Good practice guidelines for internal complaint processes Word (124 KB) Why have an internal complaint process? Addressing employee complaints about discrimination and harassment quickly and fairly is good for business because it can: identify ways to improve workplace practices and policies improve staff morale, productivity ... -
2 October 2018Webpage
Make a complaint
The Australian Human Rights Commission investigates and conciliates complaints about discrimination and breaches of human rights. -
Commission – General30 April 2020Webpage
Translated information
While information on the Australian Human Rights Commission's website is mainly presented in English, the following resource has been translated into a range of different languages. -
14 December 2012Book page
Annual Report 06-07: Chapter 4 - Complaint handling section
The President of the Human Rights and Equal Opportunity Commission (HREOC) is responsible for the investigation and conciliation of complaints lodged under federal anti-discrimination and human rights law. Staff of HREOC’s Complaint Handling Section (CHS) assist the President to investigate and resolve complaints. The CHS also provides information to the public about the law and the complaint process through the Complaint Information Service and a range of community education and training activities. -
14 December 2012Book page
Annual Report 2007-2008: Chapter 4 - Complaint Handling Section
The President of HREOC is responsible for the investigation and conciliation of complaints lodged under federal anti-discrimination and human rights law. Staff of HREOC’s Complaint Handling Section (CHS) assist the President to investigate and resolve complaints. The CHS also provides information to the public about the law and the complaint process through the Complaint Information Service and a range of community education and training activities. -
Aboriginal and Torres Strait Islander Social Justice24 July 2024Webpage
Informing the Agenda - Privacy Collection Notice
Project Overview / About the Project / Your Submission The Australian Human Rights Commission ( Commission ) collects and handles personal information in accordance with the Privacy Act 1988 (Cth), the Archives Act 1983 (Cth) and our Privacy Policy . By providing responses to our questions as part of this submission process and providing your submission to us, you consent to the Commission ... -
Complaint Information Service18 September 2014Webpage
Information sheets for complaints
Complaints about racial, sex, disability and age discrimination Information for Complainants in Word (191.3 KB) Information for Complainants in PDF (120.36 KB) Information for Respondents in Word Information for Respondents in PDF Conciliation information in Word Conciliation information in PDF Complaints about breaches of human rights and other discrimination in employment Information for ... -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
Discover how when the Commission receives a complaint about an issue that is covered by the law, it can try to resolve the complaint by conciliation. -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
Learn how federal anti-discrimination law allows people to make complaints to the Commission about unlawful sex, race, disability and age discrimination. -
Sex Discrimination5 March 2021Webpage
Information - Independent Review into Commonwealth Parliamentary Workplaces
Learn about the Independent Review into Commonwealth Parliamentary Workplaces -
Complaint Information Service14 December 2012Webpage
Information for people making complaints
The Australian Human Rights Commission (the Commission) has three areas of complaints we can investigate and resolve. They are: Claims of unlawful discrimination This includes complaints of discrimination, harassment and bullying based on a person’s: sex, including pregnancy, marital or relationship status (including same-sex de facto couples), breastfeeding, family responsibilities, sexual ...
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